Online Tech Tips https://www.online-tech-tips.com Computer Tips from a Computer Guy Tue, 06 Feb 2024 05:09:25 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 Why Can’t You Log Out of Facebook? (And How to Fix It) https://www.online-tech-tips.com/social-media/why-cant-you-log-out-of-facebook-and-how-to-fix-it/ https://www.online-tech-tips.com/social-media/why-cant-you-log-out-of-facebook-and-how-to-fix-it/#disqus_thread Mahesh Makvana]]> Tue, 06 Feb 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100338 facebook app on smartphone

Do you have trouble signing out of Facebook on your phone? It might be a technical issue, Facebook’s servers could be down, or for several other reasons. Here are a […]

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Do you have trouble signing out of Facebook on your phone? It might be a technical issue, Facebook’s servers could be down, or for several other reasons. Here are a few ways to get around this problem in the Facebook app on your Apple iPhone (iOS) or Android phone.

Some other reasons you can’t log out of your account are that your Facebook app’s cache is corrupted, the app itself is damaged, your phone’s operating system has a minor glitch, and more.

Check if Your Internet Connection Is Faulty

One reason you can’t log out of your Facebook account is that your phone’s internet connection isn’t working. Facebook needs access to the internet to sign you out of your account, and an inactive connection prevents that from happening.

You can check if your connection is faulty by opening a web browser and launching a site. If your site fails to launch, your internet connection has issues. In this case, try to resolve your internet problems by rebooting your router or contacting your internet service provider (ISP).

Check if Facebook Is Down

If your internet connection is working, the next item to check is if Facebook’s servers are down. The company’s servers may be experiencing an outage, making all the services unusable.

You can check if Facebook is down by visiting the Facebook page on the Downdetector site. This site will tell you if Facebook is experiencing any issues. If the platform is indeed down, wait until the company fixes the issue.

Clear Your Facebook App Cache

Another reason Facebook fails to log you out of your account is that your app’s cache files are corrupted. Such corrupted files can cause random issues in your app. Luckily, fixing the problem in this case is easy, as all you have to do is clear your app’s cache.

You don’t lose your account data when you do that, and the app will rebuild this cache. Note that you can only clear an app’s cache on Android; the iPhone doesn’t allow you to do that.

  1. Locate the Facebook app in your app drawer or on your home screen.
  2. Tap and hold on the app and select App info.
  3. Choose Storage usage on the following screen.
  4. Select Clear cache to delete the app’s cache files.
  1. Launch the Facebook app and try to sign out of your account.

Roll Back Your Facebook App Update

If you started facing a sign-out problem after updating the Facebook app, your app update might be faulty. Such updates cause various issues in your app.

In this case, you can roll back your app update to possibly resolve your issue. Note that you can only downgrade apps on Android; you can’t uninstall app updates on an iPhone.

  1. Tap and hold on Facebook in your app drawer or on your home screen and select App info.
  2. Select the three dots in the top-right corner and choose Uninstall updates.
  3. Select OK in the prompt to begin removing the app update.
  4. Launch your downgraded app and see if you can log out of your account.

Update Facebook on Your iPhone or Android Phone

If your Facebook app is outdated, that may be why you can’t sign out of your account in the app. Obsolete app versions are known to cause issues, and this may be the case with your app.

In this case, update your app to the latest version, and your issue will be fixed.

Update Facebook on Android

  1. Open Google Play Store on your phone.
  2. Find Facebook in the store.
  3. Select Update next to Facebook to update the app.

Update Facebook on iPhone

  1. Launch App Store on your phone.
  2. Select the Updates tab in the bottom bar.
  3. Choose Update next to Facebook on the list.

Restart Your iPhone or Android Device

If your Facebook sign-out issue persists, your mobile phone’s operating system may be experiencing a problem. In this case, you can try to resolve those minor system glitches by rebooting your phone. Doing that turns off and back on all your phone features, possibly fixing your issue.

Restart an Android Phone

  1. Press and hold down the Power button on your phone.
  2. Select Restart in the open menu.
  1. Launch Facebook when your phone restarts.

Restart an iPhone

  1. Press and hold down Volume Up + Side or Volume Down + Side on your phone.
  2. Drag the slider to power off your phone.
  1. Turn on your phone by pressing and holding down the Side button.
  2. Open the Facebook app.

Uninstall and Reinstall Facebook on Your Smartphone

If you still can’t log out of your account on Facebook, your app’s core files might be corrupted. Such file damage can make various app features not work. In this case, your only solution is to remove and reinstall the app on your phone.

Reinstall Facebook on Android

  1. Tap and hold on Facebook in your app drawer and select Uninstall.
  1. Choose Uninstall in the prompt.
  2. Open Google Play Store, find Facebook, and choose Install.

Reinstall Facebook on iPhone

  1. Tap and hold on Facebook on your phone’s home screen.
  2. Select Remove App > Delete App in the menu.
  3. Launch App Store, find Facebook, and tap the download icon.

Use Facebook’s Desktop Site to Log Out of Your Account on Your Phone

One way to log out of your account on your phone is by visiting Facebook’s desktop site and using the remote log-out option. This option allows you to log out of all sessions on all your devices.

  1. Launch a web browser on your desktop, open the Facebook Accounts Center site, and log in to your account if you haven’t already.
  2. Select Password and security in the site’s left sidebar.
  3. Choose Where you’re logged in on the right pane.
  4. Select the phone where you want to log out of your account.
  5. Choose Log out on the following page.

You’re now logged out of your Facebook account on your selected phone.

Resolve the Facebook Log Out Problem to Sign Out of Your Account Successfully

Facebook’s sign-out bug prevents you from removing your account in the app on your phone. If this issue isn’t fixed even after multiple attempts to sign out of your account, use the methods described above. These methods fix the underlying items that may be causing your problem, allowing you to remove your account from this social media app successfully.

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How to Fix Netflix Error Code NW-3-6 https://www.online-tech-tips.com/streaming/netflix/how-to-fix-netflix-error-code-nw-3-6/ https://www.online-tech-tips.com/streaming/netflix/how-to-fix-netflix-error-code-nw-3-6/#disqus_thread Sodiq Olanrewaju]]> Mon, 05 Feb 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100322

The Netflix error NW-3-6 appears when a network connectivity issue prevents your device from accessing Netflix. The troubleshooting solutions in this tutorial will help your streaming device reconnect to Netflix. […]

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The Netflix error NW-3-6 appears when a network connectivity issue prevents your device from accessing Netflix. The troubleshooting solutions in this tutorial will help your streaming device reconnect to Netflix.

The error code is prevalent on smart TVs and game consoles (PlayStation and Xbox). You could also get the error code in streaming media players like Roku, Android TV, and Blu-ray players.

1. Close and Reopen Netflix

Restarting the Netflix application can help your streaming device connect to Netflix, especially if other apps have internet access. If the error code NW-3-6 persists, check your device’s network settings and ensure the Netflix application has internet access permission.

2. Close Unneeded Applications

Your streaming device might fail to connect to Netflix if other applications use up network bandwidth. Say, for instance, you’re downloading a large file, updating an app, or installing a new application.

Close unneeded applications running in the background, pause bandwidth-heavy operations and check if you can stream Netflix. Reboot your router if the error code persists or other applications can’t connect to the internet.

3. Change or Verify DNS Settings

You could get the Netflix error NW-3-6 if there’s an issue with your internet service provider’s Domain Name System (DNS) server. Also, using custom DNS settings might prevent your streaming device from connecting to Netflix servers.

Switching to reputable public DNS servers could boost internet speed and resolve connectivity issues.

Our Best Free Public DNS Servers compilation has a bunch of top-class public DNS servers to try out. Contact your network administrator if you can’t access the router’s settings menu.

If you can’t change your router’s DNS settings, Netflix recommends contacting your internet service provider (ISP) and asking them to ensure your device(s) can connect to the following addresses:

  • secure.netflix.com
  • appboot.netflix.com
  • uiboot.netflix.com
  • fast.com

Contact your router manufacturer if you need help changing DNS servers or IP address settings.

Recommended DNS Settings for PlayStation

Netflix recommends using the following configurations for wireless and wired connections on PlayStation consoles:

  • IP Address Settings > Automatic
  • DHCP Host or DHCP hostname > Don’t Specify or Do Not Set
  • DNS Settings > Automatic
  • Proxy Server > Don’t Use or Do Not Use
  • MTU or MTU Settings > Automatic
  • UPnP > Enable

Check your PlayStation’s connection settings and verify that your connection uses these default settings.

Go to Settings > Network > Settings > Set Up Internet Connection, navigate to the network, and press the Options button on your controller. Then, select Advanced Settings to enter the network configuration screen.

Configure the network according to Netflix’s recommendation and select OK. Reopen Netflix and check if the streaming app works correctly.

Recommended DNS Settings for Xbox

Open your Xbox’s Settings menu, head to General > Network Settings > Advanced Settings, and set DNS Settings to Automatic.

For Xbox 360, head to Settings > System Settings > Network Settings > [Network Name] > Configure Network > DNS Settings and select Automatic.

4. Reboot Your Router or Modem

Power cycling your router can improve connectivity speed and resolve issues stopping your device from connecting to Netflix. Before rebooting your router, try streaming Netflix on other devices connected to the same network as your streaming device.

Reboot your router if the Netflix error code NW-3-6 error code affects all devices. Unplug the router from its power source, wait 30-60 seconds, and plug it back in.

Connect your device to the router/modem using an ethernet cable if Netflix (or other apps) doesn’t work over Wi-Fi.

Update the router’s firmware or reset it to factory default if the Netflix code NW-3-6 persists after the reboot.

5. Turn Off VPN or Proxy Apps

Virtual Private Network (VPN) apps and proxy servers can interfere with your device’s internet connection. Turn off these apps if other devices on your home network can access Netflix, but your media player, smart TV, or console keeps throwing the error code NW-3-6.

6. Reboot Your Streaming Device

Turn off your streaming device or disconnect it from its power source and wait for a few seconds. Reconnect your device to your home network and try streaming Netflix again. Try a different network if the NW-3-6 error persists.

Contact your ISP or reset your device’s internet connection settings if Netflix doesn’t work on any Wi-Fi or Ethernet network.

7. Update the Netflix App

Running the latest Netflix version on your device can fix buffering problems, connectivity errors, and other streaming issues. Open your device’s app store and install any update available for the Netflix app.

Alternatively, head to your device’s settings menu and enable automatic app updates. That allows your streaming device to automatically install new versions of the Netflix app in the app store.

8. Update Your Streaming Device

The Netflix app sometimes malfunctions if the streaming app no longer supports your device (or operating system). Head to your device’s system settings menu and update its software or firmware to the latest version.

Contact your device manufacturer or refer to its instructions manual if you need help installing software/firmware updates.

9. Reset Your Device’s Network Settings

Resetting your device’s network configurations to factory default could resolve connection issues causing the NW-3-6 error. Contact your device manufacturer or refer to its instruction manual for network reset instructions.

Fix Netflix Error Code NW-3-6

The Netflix error code NW-2-5 and NW-3-6 have similar causative factors and solutions. The troubleshooting recommendations above should fix the NW-3-6 error and restore the Netflix service to your streaming device. Contact Netflix if you still have trouble accessing the streaming service.

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How to Use Microsoft Lists (And Why It’s Awesome) https://www.online-tech-tips.com/ms-office-tips/how-to-use-microsoft-lists-and-why-its-awesome/ https://www.online-tech-tips.com/ms-office-tips/how-to-use-microsoft-lists-and-why-its-awesome/#disqus_thread Levin Roy]]> Sun, 04 Feb 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100311

While Microsoft already had a Kanban board-style application (Microsoft Planner), the newly released Microsoft Lists fulfills the need for a more general-purpose task collaboration tool. Let’s look at how you […]

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While Microsoft already had a Kanban board-style application (Microsoft Planner), the newly released Microsoft Lists fulfills the need for a more general-purpose task collaboration tool. Let’s look at how you can use Microsoft Lists yourself.

Users familiar with Microsoft Sharepoint would note the similarities with the new Lists app, as it is in essence an upgraded version of the same tool. While Sharepoint lists were mostly about data management and could be accessed through Excel spreadsheets, Microsoft Lists are focused more on collaboration and can be viewed in multiple user-friendly ways.

What Is Microsoft Lists?

Microsoft Lists is described pretty well by its name already, but the number of similar products in Microsoft’s arsenal still makes things a bit confusing. Microsoft To-Do already lets you add tasks to a list, while something like Microsoft Planner works as a proper agile team collaboration tool. And then there is Sharepoint, which lets you create shareable lists as well.

Microsoft Lists distinguishes itself from these applications by its modern interface, cross-platform support, and incredible customization. It seeks not to supplant these tools but to supplement them, and to this end provides native integration with Planner and Sharepoint.

Lists are meant for creating multipurpose lists of, well, anything, from tasks to calendar events and even just data entries. This is paired with the ability to share these lists with Microsoft Teams (again, natively integrated) to discuss and collaborate on any list item.

Essentially, Microsoft Lists works as a powerful alternative to project management tools like Trello for teams that use the Office 365 suite, plugging a major gap in the capabilities of the Microsoft ecosystem.

Using Microsoft Lists

As Microsoft Lists is intended to work as a general-purpose collaborative list-making tool, it’s designed to be cross-platform. Along with the desktop app, you can download the Lists mobile app on Android as well as iOS phones, apart from the web version that can be accessed through any browser.

It is a part of the Office 365 suite, but you can also use it as a preview for now with any Microsoft account even without an Office subscription.

  1. To try out the Microsoft Lists preview, head to lists.live.com, which acts as the web app for the tool. You may have to log in with your Microsoft account to gain access.
  1. The interface is clean and clutter-free, with one button standing out at the top: New list. Click on it to create our first list.
  1. This is where we get our first glimpse of the flexibility of Microsoft Lists. You can create a Blank list, use ready-made templates, or import a .csv file as a list, similar to Microsoft Sharepoint. And of course, you can also select a template to create a specific type of list.
  1. Selecting a template also gives you a preview of what the template will look like with data filled in, after which you can click on the Use template button to go ahead with it.
  1. Now just enter a name for the list, along with an optional description to make it easier to understand the purpose of the list. A color and icon will be chosen by default (based on the type of template) but you can change these too if you want. Select Create when you are satisfied.
  1. The new list will open with all the fields (columns) already in place, ready to accept data. You can add more fields with the Add column button on the right, and new rows with the Add new item option on the left.
  1. The categories are already configured with their respective data types, so for fields like date, you will get a calendar to pick from.
  1. Simply enter all the fields to create a new item, repeating the process for as many entries as you want to add. As you might note, the Created by field keeps track of who added the item, making it easier to organize in case of multiple people using the same list.

And that’s all you need to get started. Those proficient with Excel (or Sharepoint) will find many similar features like sorting the data in a column or using Filters to view a selection of the list.

You can even export any list as a CSV file or a Microsoft Power BI file with the Export button on the top.

Sharing a List

Since the whole premise of Microsoft Lists is about collaborating with others, let’s take a look at how you can share lists that you have created.

  1. Open an existing Microsoft List.
  1. Click on the Share button from the top bar.
  1. A small window will appear, letting you add names and a message for the people you are sharing the list with. All of it is optional since the only thing you need to do is to Copy link and share it with your team members.
  1. By default the link permissions are set to allow anyone with the link to edit lists (after signing in), but you can modify this as well. Click on the Sharing settings button on the top of this small window (the gear icon) to view all the available options.
  1. Now you can change the sharing access, from turning off the sign-in requirement to restricting it to people added to your organization. You can also set a password for an extra layer of security, or change what kind of permissions the link provides, limiting it to viewing only if you need to. Select Apply when you are done to bring the changes into effect.

Don’t worry about any mistakes made during this part; you can always use the Manage access button on the top right to modify user permissions for any given list.

Creating Views in Microsoft Lists

The default list is not the only way of viewing a Microsoft list. You can choose from four different views: List, Calendar, Gallery, and Board.

This flexibility in visualizing the information is another advantage Lists has over Sharepoint. There is no perfect view – depending on the content of the list in question, some views are better suited than others.

  1. To create a new view, open a list and slick on the Add a view button on the right (with the + icon).
  1. Here you can select the type of the list and enter the additional information required. Gallery and the default List view only require a name, while the Board needs you to specify a column to organize the list by. The Calendar view asks for a layout (Month or Week) along with the starting and ending dates.
  1. Click on the Create button after entering the information to have the new view created for you.
  1. You can edit new items in this view itself, or switch back to the grid view by using the dedicated button on the top left.
  1. If you have multiple views, bringing down the three-dot menu on the right will let you choose from them.

Automate Tasks by Creating Rules

An essential feature of a collaborative list creation app is to be able to automate certain tasks. Fortunately, Microsoft Lists has you covered.

We say tasks, though for now, the only thing you can automate are notifications. You can set a list up to notify you when certain changes are made, letting you keep track of how the list is being used by your team.

  1. To do this, click on the Rules button on the top bar, and select Create a rule.
  1. A new window will appear, prompting you to select the type of condition you want to trigger a notification for. Select the icon that matches your needs.
  1. Enter any other information required (such as the name of the column to track and any additional conditions) and the name or email address of the person to be notified.
  1. Select Create when you are done to bring the new rule into effect.
  1. You can head to Rules > Manage rules at any time to view the rules running on a list and disable them with a click.

Is Microsoft Lists Worth It?

For anyone already acquainted with the Office 365 ecosystem, the Microsoft Lists app is an excellent way to keep everything organized, whether you are working on it with a small team or a full corporate division.

You can create tasks, list out calendar events, and discuss every item with your teammates. The lists are extremely customizable, with several templates to create the perfect list for your use case, be it Employee onboarding or an Expense tracker.

And that’s before we get into the native integration with other Office 365 apps like Teams or Planner, making it the perfect organizational tool for someone familiar with Microsoft’s applications.

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PlayStation (PS5) Screen Flickering? 10 Ways to Fix https://www.online-tech-tips.com/gaming/playstation-ps5-screen-flickering-10-ways-to-fix/ https://www.online-tech-tips.com/gaming/playstation-ps5-screen-flickering-10-ways-to-fix/#disqus_thread Paula Beaton]]> Sat, 03 Feb 2024 23:00:00 +0000 https://www.online-tech-tips.com/?p=100258

There’s nothing worse than being in the middle of a gaming session when your PS5 crashes or the screen starts flickering white, green, or black. If the latter happens, it’s […]

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There’s nothing worse than being in the middle of a gaming session when your PS5 crashes or the screen starts flickering white, green, or black. If the latter happens, it’s easy to worry that there might be something seriously wrong with your PS5. Whether this issue has been happening for a while or started recently after enabling HDR settings, there are a number of things you can try to solve the problem. We’ll show you 10 ways to fix PS5 screen flickering so you can get back to gaming.

Why Is My PS5 Screen Flickering?

If you’re wondering why you’re experiencing the PS5 screen flickering issue, there could be a number of reasons. The most common one is a handshake problem from the HDCP or transfer rate to the HDMI cable — or your HDMI cable may be damaged or faulty. Resolving this could be as simple as replacing your HDMI cable, or might involve tinkering with some settings on your PS5. For the PS5, an HDMI 2.0 or high-speed HDMI cable is the one to get. We’ll also look at some other things that could be causing the problem and ways to fix it below.

1. Restart Your PS5

Turning it off and on again may be an age-old solution to common tech problems, but it rings true here, too. Restarting your console might make the issue go away if you’re looking for a temporary fix. If this resolves your problem for good, great! However, you might find the flickering starts up again after your PS5 has been on for some time.

2. Try Using Your PS5 Horizontally

This may sound a bit strange, but bear with us. If your console is usually vertical, try lying it down horizontally. This has solved the screen flickering issue for some people.

3. Disable HDR

If it seems like your PS5 screen flickering started after you edited HDR settings, you can try changing the settings back, then ensure HDR is disabled on both your console and your TV. Hopefully, this will solve the issue. Here’s how to disable HDR on your PS5:

  1. Go to Settings > Screen and Video.
  2. Scroll down to Colour and select HDR.
  3. Select Off.
  4. Restart your console to ensure the changes are applied.

4. Adjust Your Transfer Rate Settings

If you’re still experiencing issues with your PS5 screen flickering, you can try changing the 4K transfer rate to -1 or -2, as this seems to fix the issue for many gamers. Here’s how to do that:

  1. On your PS5, go to Settings > Screen and Video.
  2. Select Video Output, scroll down, and select 4K Video Transfer Rate.
  3. Change the transfer rate setting to -1 or -2.
  4. Save the changes and restart your console.
  5. Hopefully, one of these changes will stop the screen flickering.

5. Disconnect your PS5

Handshake issues with your HDMI cable could be the culprit of your PS5 screen flickering. Disconnecting everything could help! Here’s what to do:

  1. Unplug your PS5 from the TV for 60 seconds by removing the HDMI cable at both ends.
  2. Turn both your TV and PS5 off and remove the power cables.
  3. Then, plug everything back in, power things up, and see if the issue is fixed.

6. Adjust Resolution, RGB Mode, and HDCP Settings

If none of the above fixes have worked for you so far, another thing you can try is disabling game mode and HDCP (high-bandwidth digital copyright protection) by going into your PS5 settings. HDCP prevents external devices recording video from your console, so don’t disable this if you’re using a game capture device to record video. If you want to disable HDCP, here’s how to do that:

  1. Go to Settings > System.
  2. Choose HDMI.
  3. From the list of options, turn the toggle off next to Enable HDCP.
  4. Restart your PS5 to see if the issue is resolved.

To turn off game mode, go to Settings > Screen and Video > Video Output > ALLM and turn the setting off. You can also disable your TV’s Game Mode to see if this helps.

The PS5 screen resolution is set to Automatic by default. However, if you’re experiencing PS5 screen flickering, you can try reducing the resolution to 1080p to see if this resolves the issue by going to Settings > Screen and Video > Resolution and manually selecting 1080p.

Setting the RGB Range to full or limited may also help. Here’s how to do this:

  1. Go to Settings > Screen and Video.
  2. Scroll down and select RGB Range.
  3. By default, this should be set to Automatic (Recommended).
  4. Try changing it to Full and save your changes.
  5. Restart your console to see if this fixes the issue.
  6. If it’s still flickering, try changing RGB range to Limited, saving your changes, and restarting.

7. Update your PS5

Not having the latest updates installed on your console could be causing issues. Try updating your PS5 system as well as your TV firmware to see if you can fix the screen flickering problem. To do this, go to Settings > System > System Software > System Software Update and Settings to check for the most recent updates.

8. Enable Performance Mode

The PS5’s Performance Mode favors high frame rates, and turning it on might help with issues if your PS5 screen is flickering. Here’s how to enable it:

  1. Go to Settings > Saved Data and Game/App Settings.
  2. Select Game Presets > Performance Mode or Resolution Mode.
  3. Ensure Performance Mode is selected.
  4. Restart your console.

9. Adjust Screen Size/Display Area

Still no luck? Some PS5 owners have reported that adjusting the screen size or Display Area so it’s a bit smaller has resolved issues with screen flickering. Here’s how to do that:

  1. Go to Settings > Screen and Video.
  2. Select Screen.
  3. Select Adjust Display Area.
  4. Follow the on-screen instructions to select a smaller display area.
  5. Once you’re finished, save any changes and restart your PS5.

10. Replace Your HDMI Cable

As mentioned earlier, the issue could be as simple as a faulty, damaged, or incompatible HDMI cable. Check that you’re using a high-speed or HDMI 2.0 cable and that it isn’t frayed or damaged. If you’re using a slower cable or if it is damaged, replacing it with a new one could be the key to solving your PS5 screen flickering issue. Luckily, HDMI cables can be sourced cheaply from Amazon and other retailers.

Hopefully, one of these fixes worked for you! If none of these fixes have stopped your PS5 screen flickering, it might be time to reach out to the retailer you bought your PS5 from, if you purchased it recently, or to Sony for support and a repair or replacement so you can get back to gaming. Before you go, check out our fixes to try if your PS5 isn’t connecting to your TV.

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How to Check Your Purchase History on Steam https://www.online-tech-tips.com/gaming/how-to-check-your-purchase-history-on-steam/ https://www.online-tech-tips.com/gaming/how-to-check-your-purchase-history-on-steam/#disqus_thread Paula Beaton]]> Fri, 02 Feb 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100239

Thanks to changes to GDPR regulations in the EU, it’s now easy to check your purchase history on Steam. You can do this via the Steam app, desktop client, or […]

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Thanks to changes to GDPR regulations in the EU, it’s now easy to check your purchase history on Steam. You can do this via the Steam app, desktop client, or the website. You’ll be able to see all the games, DLCs, or in-game items you’ve purchased since you opened your Steam account. We’ll explain why you might want to check your purchase history on Steam and look at how to see your purchase history on Steam below.

Steam logo on laptop screen

Why Check Your Purchase History on Steam?

There are a number of reasons why you might want to check your Steam purchase history. If you’re considering purchasing a game or DLC, you might want to make sure you don’t already own it. Or perhaps you want to check if the game you own is a special edition. You might also have forgotten how much you paid for an item or game and need to check.

Reviewing your purchase history on Steam is also useful in the event something goes wrong. For example, if there’s a Steam transaction on your bank statement that you don’t recognize or if you have been overcharged for a game, you can check your purchase history.

You may need your purchase history as proof of purchase if a game or DLC goes missing from your Steam library, if a game key you purchased doesn’t work, or if a Steam game won’t launch. Finally, if you need a refund on a game or in-game item, you’ll need the details from your Steam purchase history.

Below, we’ll show you three ways to check your Steam purchase history.

Check Purchase History on Steam via the App

The quickest and easiest way to check your purchase history on Steam when you’re on the go is via the mobile app on Android or iOS. Here’s how to do that:

  1. Launch the Steam app on your device and ensure you’re logged into your account.
  2. In the upper right corner of your screen, tap your profile name/picture.
  3. Select Account Details.
  4. Under Store & Purchase History, tap View Purchase History to see all your Steam Store purchases.
Check Purchase History on Steam via the App

You should be able to see the date of the purchase, the name of the game or item purchased, the transaction type (e.g., card, PayPal, etc.), and the transaction amount.

Check Steam Purchase History on PC

Another way to check your purchase history on Steam is on your desktop or laptop PC. It’s often easier to see details of your transactions on a larger screen!

You can either use the Steam client (recommended) or check your purchase history on the Steam website.

How to Check Purchase History on Steam via the Desktop Client

It only takes a few seconds to check your Steam purchase history via the desktop client. Here’s how to see purchase history on Steam using the client:

  1. Launch the Steam client on your PC and log into your Steam account.
  2. Click the drop-down arrow next to your profile name in the top right corner and select Account Details.
  3. Under Store & Purchase History, select View Purchase History.
  4. The next window will show you your Steam purchase history since you opened your account.
Account details - Store and Purchase History - View Purchase History

Check Steam Purchase History via the Website

If you don’t use the Steam client or just prefer to check your purchase history on Steam via the website, here’s how to do that:

  1. Navigate to https://store.steampowered.com/ in your browser.
  2. Log into your Steam account.
  3. Click the drop-down arrow next to your profile name at the top right of your screen.
  4. Select Account Details.
  5. Under Store & Purchase History, select View Purchase History.
  6. You should now see a list of your items purchased.
Check steam purchase history via the website

Understanding Steam Purchase History

You can click on any item in your Steam purchase history to bring up further details about that transaction. You’ll also see a number of support options available to choose from, including I would like a refund, I was charged the wrong amount, I have a question about this purchase, and I would like to view or print the receipt for this purchase.

Options for purchase such as refund, charged wrong amount, etc.

If you’re having any issues with your item, for example, if you need a refund for a game on Steam after an accidental purchase, or if you’re having trouble with a game key, select I have a problem with a product in this purchase. On the following page, select the issue that applies and follow the on-screen prompts for support.

Now, you no longer need to worry about how to check purchase history on Steam. It takes just a few seconds of your time and you can easily check your purchase history via the app, website, or desktop client, depending on your preferences.

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Instagram Links Not Working: How to Fix the Issue https://www.online-tech-tips.com/smartphones/instagram-links-not-working-how-to-fix-the-issue/ https://www.online-tech-tips.com/smartphones/instagram-links-not-working-how-to-fix-the-issue/#disqus_thread Mahesh Makvana]]> Thu, 01 Feb 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100221

Are links in Instagram not working? Your link may be incorrect, or your Instagram app may be suffering from a technical glitch. Either way, you can fix the problematic item […]

The post Instagram Links Not Working: How to Fix the Issue first appeared on Online Tech Tips.

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Are links in Instagram not working? Your link may be incorrect, or your Instagram app may be suffering from a technical glitch. Either way, you can fix the problematic item to resolve your problem and make your bio links work in your Instagram account. We’ll show you how to do that on your iPhone or Android device.

Some reasons your Instagram link doesn’t work are that your link is invalid or spammy, your app has a bug, your app’s cached files are corrupted, your app is outdated, and more.

instagram app icon on smartphone display

Check and Ensure Your Link Is Valid

When your Instagram link doesn’t work, check and make sure your link is valid. You may have mistyped the link that takes users nowhere, causing your link problem.

In this case, you can ensure your link is correct by copying the link from its source and pasting it on Instagram. This avoids typos and other issues with your link and ensures Instagram accepts your link.

Check if Your Link Is Spammy

Not all valid links are supported by Instagram. This means you can’t use a valid, spammy link in your Instagram bio. Your current link may have too many redirects or leads to a spammy website, causing Instagram to reject the link.

Look up a website on Norton safe web

In this case, make sure your link doesn’t have many redirects and points to a legitimate site. You can use a web-based link checker like ScanURL or Norton Safe Web to check whether a link is safe to use or not.

Force Close and Re-Open Instagram on Your Phone

One reason your link isn’t working is that your Instagram app is experiencing issues. Such app problems are common, and these issues occur in most apps you use on your phone. One way to deal with these minor problems is by force-closing and re-opening your app.

Doing that turns off and back on all app features, possibly fixing your issue. Note that you can only force close apps on Android. You’ll have to use the standard close-and-open method on your iPhone.

On Android

  1. Find Instagram on your home screen or in your app drawer, tap and hold on the app, and select App info.
  2. Choose Force stop on the following page.
Force stop the instagram app on android
  1. Select Force stop in the prompt.
  2. Relaunch your app.

On iPhone

  1. Swipe up from the bottom of your phone’s screen and pause in the middle.
  2. Find and swipe up on Instagram to close the app.
  3. Relaunch the app from your home screen.

Clear Instagram Cache on Your Android Phone

Like many other apps, Instagram creates and uses cache files to quickly serve your content. Sometimes, these cached files become broken, being unable to serve various app features. You may experience issues with your app when this happens.

In this case, luckily, you can resolve the issue with ease by deleting your app’s cache files. You don’t lose your account files when you do this, and your app will rebuild the cache files as you use the app.

Note that you can only clear an app’s cache files on Android. You’ll have to delete the app on an iPhone to remove the app’s cached data.

  1. Tap and hold on Instagram in your app drawer or on your home screen and select App info.
  2. Choose Storage usage on the following screen.
  3. Select Clear cache to delete your app’s cached files.
Clear cache in the instagram app
  1. Launch your Instagram app.

Clear Instagram’s In-App Web Browser Data

If you’ve noticed, Instagram uses an in-app web browser to load the links you tap inside the app. The app does that so you don’t have to leave your app to access a link. Sometimes, this in-app web browser’s data becomes corrupted, causing your in-app links not to work.

One way to possibly fix this browser’s issues is by clearing the browser’s saved data. You can do this within Instagram, and we’ll show you how.

  1. Launch Instagram on your phone.
  2. Select a link in the app so your in-app browser opens.
  3. Choose the three dots in the browser’s top-right corner and select Browser settings.
  4. Select Clear next to Browsing data to delete your browser’s saved data.
Clear browsing data in web browser
  1. Close and relaunch Instagram, then see if your link works.

Update Your Instagram for iOS or Android App

It goes without saying that you should keep all your apps updated all the time on your phone. If you haven’t updated your Instagram app in a long time, that may be why your links aren’t working. Old app versions often have many bugs, which you can resolve by updating the app version.

You can possibly fix your link issue as well as add new features to your Instagram app by updating your app to the latest version.

On Android

  1. Launch Play Store on your phone.
  2. Find the Instagram app in the store.
  3. Select Update next to the app to update the application.
Update instagram app on Android

On iPhone

  1. Access App Store on your iPhone.
  2. Select Updates in the bottom bar.
  3. Choose Update next to Instagram to update the app.
Update instagram app on iPhone

Fix Instagram Links Not Working by Deleting and Reinstalling the App

If your link issue persists even after updating your app, your Instagram app itself may be faulty. This isn’t too uncommon, as mobile apps do get broken for various reasons. Your app’s core files might be corrupted, or your app might have come from an untrusted source.

Either way, you can resolve the issue by removing and reinstalling the app on your phone. Doing so deletes all the app files and brings official and working app files on your phone.

You don’t lose your account data when you reinstall the app, but you’ll have to sign back into your account.

On Android

  1. Launch your phone’s app drawer, tap and hold on Instagram, and select Uninstall.
Uninstall Instagram app on Android
  1. Choose Uninstall in the prompt.
  2. Open Play Store, find Instagram, and tap Install.

On iPhone

  1. Tap and hold on Instagram on your iPhone’s home screen.
  2. Select Remove App > Delete App in the menu.
  3. Open App Store, find Instagram, and tap the download icon.

Report Your Instagram Links Issue

If your reinstalled Instagram app has the same link problem, something may be off on Instagram’s end. In this case, you can report your issue to the company so the company can review and fix the problem.

You can use an option within your Instagram app to submit the report.

  1. Launch Instagram on your phone.
  2. Select your profile icon in the bottom bar.
  3. Choose the three horizontal lines in the top-right corner and select Settings and privacy.
  4. Scroll down the page and choose Help.
  5. Select Report a Problem and choose Report problem without shaking.
Report problem without shaking
  1. Follow the on-screen instructions to finish submitting your report.

Troubleshoot Instagram Bio Links Not Working

There are various reasons your Instagram bio links stop working. You may have added an invalid link, or Instagram’s own problems may be causing your issue. Either way, you can follow the methods outlined above to resolve your issue and get your links working in your profile.

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TopDon TC004 – a Thermal Imaging Camera That Will Give You Predator Vision https://www.online-tech-tips.com/gadgets/topdon-tc004-a-thermal-imaging-camera-that-will-give-you-predator-vision/ https://www.online-tech-tips.com/gadgets/topdon-tc004-a-thermal-imaging-camera-that-will-give-you-predator-vision/#disqus_thread Anya Zhukova]]> Wed, 31 Jan 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100200

Have you ever dreamed of having thermal vision like Predator from the movie? A thermal imaging camera TC004 by TopDon can give you this ability and more. Infrared cameras now […]

The post TopDon TC004 – a Thermal Imaging Camera That Will Give You Predator Vision first appeared on Online Tech Tips.

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Have you ever dreamed of having thermal vision like Predator from the movie? A thermal imaging camera TC004 by TopDon can give you this ability and more.

Infrared cameras now come in all forms and shapes. You can even get one as a small USB add-on for your phone. However, if you want all the advantages that a thermal imaging camera can offer, getting a standalone device is recommended.

Are you ready to see more than the human eye can? Then check out our thermal camera review to see whether you should get the TopDon TC004 next.

TopDon TC004: First Impressions & Specs

The TopDonTC004 is a thermal imaging camera boasting a remarkable 12-hour battery life, capable of capturing both images and motion videos, conveniently stored on an included microSD card.

Before we dive into this thermal imaging camera review, here’s the full list of specs of the TOPDON TC004:

  • Dimensions: 9.4 x 2.76 x 3.54 in (24 x 70 x 90 mm)
  • Weight: 18.3 oz (520 g)
  • Display: 2.8-inch screen, resolution 256 x 192 pixels
  • Temperature measurement range: 14°F to 122°F (-10 to +50℃)
  • Storage temp: 14°F to 131°F (-10 to +55℃)
  • Frame rate: 20 Hz
  • Focal length: 0.12 in. (3.2 mm)
  • Heat/thermal sensitivity: 40mk
  • Four color palettes: white hot, black hot, iron red, rainbow
  • Measurement accuracy: ±3.6°F or ±2%
  • Water resistance: IP54 +2m drop proof
  • Battery life: up to 12 hours runtime, rechargeable
  • Price: $341 on Amazon.

While the TC004 is a gadget with lots of practical uses, it’s not cheap, especially considering that you can get similar functionality from an add-on for your Android smartphone or iPhone.

If you’re unsure whether you need this gadget in your household, here are a few things that the IR camera such as TC004 can help you with:

  • Detecting Temperature Anomalies like Hot and Cold Spots. Thermal cameras can identify temperature variations, making them invaluable for safety and maintenance around the house. They are particularly useful in detecting overheating components or potential fire hazards.
  • Saving Energy. You can use a thermal camera to find places where a lot of heat or cool air is escaping, helping to save energy and money on bills.
  • Building Diagnostics. Thermal cameras can see if your buildings have problems like leaks or bad insulation.
  • Finding People. Thermal cameras are often used in search and rescue operations. They can help easier find people, especially in the dark. You can also use a thermal camera to check for intruders at night without alerting them to your presence.
  • Fixing Machines. Companies use them to see if machines might break soon so they can fix them before they do. You can also use a thermal camera for predictive maintenance of your car, electronics repair, and any HVAC-related issues.
  • Watching Animals. Scientists use thermal cameras to watch and learn about animals without disturbing them. I’m no scientist, but I enjoyed watching my neighbor’s cat on its late-night walks in the dark.
  • Checking Health. A thermal camera can measure your skin temperature and help determine if you have a fever or other signs of illness.

So aside from helping you see heat and cold, the TC004 can help you in many other spheres, including diagnostics, search, and even home security.

Design and Unpacking

The TC004 thermal imaging camera is ergonomically designed to fit comfortably in your hand. The blue trigger allows for capturing still photos or videos with a simple squeeze-and-release mechanism.

Additional features include a USB-C charging port, microSD card slot, LED lights for operation in low light conditions, and a threaded camera tripod mount for stability.

What’s in the Box

Here’s everything you’ll find while unboxing your TopDon TC004 handheld thermal camera:

  • TopDon TC004 infrared thermal imaging camera
  • Carrying case
  • USB-C charger and cable
  • MicroSD card
  • User manual and warranty card

The TopDon TC004 thermal imaging camera is crafted to fit snugly in your hand, allowing for a comfortable grip during use. The control pad is conveniently placed for your thumb to rest on, ensuring easy access and seamless operation.

At the top of the device, you’ll find the essential ports — a USB-C charging port and a slot for a microSD card. They’re discreetly tucked beneath a protective flap.

On the bottom of the handle, you’ll see a threaded camera tripod mount, which gives you an option for stable mounting, in case it’s not comfortable to hold the camera in hand during a certain operation.

Another addition to this thermal imaging camera I like is the incorporation of LED lights which aid in visibility when you have to use it in complete darkness. Though not excessively bright, they offer just enough illumination to navigate and capture clear thermal images in poor lighting conditions.

Zooming in on the controls, the central pad hosts a select button, conveniently positioned for effortless access, which makes for a user-friendly experience. The intuitive arrangement of controls ensures seamless operation, allowing you to capture the perfect thermal shot with ease.

Performance & Features

Even if you’ve never used a thermal camera before, the setup process and the user-friendly interface of the TopDon TC004 ensures you won’t have any problems operating the device.

The TopDon TC004 thermal imaging camera powers on with the TCView logo displayed.

The Settings menu is easily accessible from the main screen and you can see all the options available in the Menu interface.

I was also pleasantly surprised by the variety of the language options. I checked a variety of languages, and the interface translated seamlessly into all of them, even some of the more difficult ones for translation like Russian.

Navigating the camera’s interface is straightforward, with an easy-to-use trigger system. A simple squeeze captures a photo, while a prolonged hold initiates video recording. The trigger’s action is satisfying, complemented by other responsive UI buttons that contribute to an overall smooth user experience.

There are also plenty of customizable options which enhance the camera’s adaptability. You have the flexibility to modify color schemes for the thermal images and tailor the visuals to suit your preferences.

When delving into the camera’s performance, it offers an incredible insight into temperature variations. For instance, I was measuring the temperature of the different parts of my car wheels before and after driving, and you can see the red crosshairs showing the hottest spot, while the green identifies the coldest. The hottest element is also shown in white color.

We tried measuring the temperature of various items and mechanical parts inside and outside the house, and the TC004 captured the thermal dynamics accurately. The display showed the areas emitting heat correctly.

The TopDon TC004 camera is also capable of video recording in .h264 format, and can capture dynamic thermal shifts effectively. You can then play the videos on the TC004, or transfer them to your PC computer.

Connectivity-wise, the TC004 seamlessly integrates with your PC for comprehensive analysis. You can connect the camera to your computer and continue using it to see the results on your PC monitor.

To sum up, the TC004 impresses with its ability to produce high resolution JPG images, H264 videos, and proprietary .irg files – a diverse set of data formats available for your analysis. Additionally, the built-in torch and tripod port are there to enhance usability, especially in dimly lit environments. All of that makes the TC004 a versatile and practical tool (and not just an expensive toy) for a range of thermal imaging applications.

Software

The dedicated software for managing the TopDon TC004 thermal imaging camera is currently available exclusively for Windows users and is named TD View. During the installation process, you may encounter a startup display in Chinese, but as soon as you change it to English the interface will make sense.

The software’s functionality is straightforward and intuitive. Find a folder with your thermal images and open a gallery with all of your thermal captures.

TC View proved to have a limited set of functions, but if you only need to read and manipulate the unique .irg files generated by the TC004 thermal imaging camera, the app will do the job.

Battery Life

The TopDon TC004 thermal imaging camera comes with a built-in 5000 mAh lithium battery, ensuring extended usage without the constant need for recharging.

The 5000 mAh lithium battery is a high-capacity and a sizable battery that runs for up to 12 hours on a single charge. So you don’t have to worry about your device powering off in the middle of your running tasks.

Should You Buy the TopDon TC004 Thermal Imaging Camera?

If you’re in the market for a powerful thermal imaging tool, the TopDon TC004 thermal imaging camera should undoubtedly be on your radar. With its impressive temperature range and advanced features, this device stands as a compelling choice for both professional and amateur users.

The TC004 is suitable for both amateur and professional users, but if you feel the TC004 is lacking some functionality, check out the TopDon TC005 which also features a 2 megapixel visible light camera on top of all the features present in the TC004.

The post TopDon TC004 – a Thermal Imaging Camera That Will Give You Predator Vision first appeared on Online Tech Tips.

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PS4 Keeps Disconnecting From Wi-Fi? Try These 8 Fixes https://www.online-tech-tips.com/gaming/ps4-keeps-disconnecting-from-wi-fi-try-these-8-fixes/ https://www.online-tech-tips.com/gaming/ps4-keeps-disconnecting-from-wi-fi-try-these-8-fixes/#disqus_thread Nicolae Bochis]]> Tue, 30 Jan 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100184

Although PS4 is one of the best gaming consoles and it’s been around for a decade, it doesn’t come without issues. Many users report their PS4 keeps disconnecting from WiFi. […]

The post PS4 Keeps Disconnecting From Wi-Fi? Try These 8 Fixes first appeared on Online Tech Tips.

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Although PS4 is one of the best gaming consoles and it’s been around for a decade, it doesn’t come without issues. Many users report their PS4 keeps disconnecting from WiFi. It is really bothersome when this happens in the middle of a game and you lose all your progress. If this is something you’re having issues with, you’re in the right place.

In this article, we’ll discuss why your PlayStation 4 console keeps disconnecting from WiFi, and we’ll show you several potential fixes. However, you’ll have to do some troubleshooting first to discover the reasons behind the constant disconnections. Fortunately, all the proposed fixes are quick to try and you’ll be back playing your favorite PS4 games in no time.

Why Does My PS4 Keep Disconnecting from WiFi?

If your PS4 constantly drops the WiFi connection, it could be due to:

  1. Outdated firmware of either the console or the router. If the PS4 or router’s firmware is outdated, they would be incompatible with one another. Your PS4 will keep disconnecting from WiFi.
  2. PS4 database corruption. A corrupted or overloaded database table of PS4 can cause PS4 network modules to fail executing their operations and the result would be frequent internet disconnections.
  3. Wrong DNS settings. Your WiFi router could forcefully close any PS4’s web requests if the DNS servers are experiencing any issues and fail to respond. This often happens when the DNS servers can’t translate the web addresses of the PS4-related traffic due to wrong settings.
  4. Wrong router configuration. It could be that your router is not properly configured and it causes frequent WiFi disconnections.
  5. Weak WiFi Signal. WiFi signals can easily weaken if it’s affected by interference. Maybe your router is too far away from the console.

As you can see there are different reasons why your PS4 gaming console keeps disconnecting from WiFi. So try to figure out why you are experiencing this issue or simply apply each fix on our list until one works for you.

1. Perform a Connection Test

If you’re wondering if your PS4 has a stable WiFi connection, you should perform a connection test. It’ll help you get an insight into the network problems that are causing your gaming console to frequently drop the WiFi connection.

  1. Start your PS4 console and go to Settings.
  2. Select Network from the menu.
  1. Select Test Internet Connection.
  1. Once the test is over check if the PS4 problem is solved.

If you’re certain your PS4 console has a stable WiFi connection, but you keep getting disconnection errors, you should know that some games, such as Ghost of Tsushima, send false disconnection notifications during the gameplay.

2. Move Your PS4 Console Closer to the WiFi Router

If you notice your WiFi connection is not stable, just moving your PS4 console closer to the router could solve this problem. This will increase the signal strength and reduce the chance of experiencing disconnections. You can also opt for moving the router somewhere where it won’t be physically blocked by anything else. Metal objects that are blocking the router are the main problem, so make sure there are no house appliances, other gadgets, or even walls between your PlayStation 4 and the router.

If you’re not only experiencing frequent WiFi disconnections but also noticed your games are lagging, you should consider switching to an ethernet cable. Don’t rely on a patchy WiFi connection when an ethernet cable ensures optimal connection stability and speed.

3. Power Cycle the PS4 and Restart Your WiFi Router

Your PS4 device might be getting constant WiFi disconnects because there’s a temporary glitch with your console or router, such as a glitch in the communication modules between the PS4 and the router. The best course of action is to perform a cold restart of both devices.

Follow these steps to Power Cycle the PS4 gaming console and the router simultaneously:

  1. Open the Quick Menu on your PS4 and select the Power button.
  2. Select Turn Off PS4.
  1. Once you are sure your console is completely powered down, unplug the power cable.
  2. Turn your router off and unplug the power cable.
  3. Wait at least 30 seconds before turning both devices on again. This will allow them to fully power down and clear their memory.
  4. Plug back the cables in the router and turn it on.
  5. Make sure there are no other devices connected to the WiFi.
  6. Plug the cable back into your PS4 console and turn it on. Check if the WiFi connection is stable.

If the problem persists, check if other devices work properly when they are connected to the same WiFi.

4. Change the WiFi Frequency Settings

While the old PS4 models support only the 2.4 GHz frequency, PS4 Pro supports both 2.4 GHz and 5 GHz. However, the 2.4 GHz frequency is the default one for all PS4 models. If you have PS4 Pro don’t hesitate to change the frequency settings. 5 GHz offers a faster rate of data transmission. This could resolve your issue with the WiFi connection.

Follow these simple steps to change the frequency settings on your PS4 Pro console:

  1. Turn your console on and go to settings.
  2. Select Network from the menu, and then select Set up Internet Connection.
  1. Select Use Wi-Fi from the offered solutions.
  1. On the next screen choose Easy.
  1. Now press the Options button on the controller and select Wi-Fi Frequency Bands.
  2. Now select 5GHz and apply the changes.

Make sure you reboot your PS4 and see if this solves your WiFi issues.

5. Update the PS4 Firmware

Updating the PS4 firmware to the latest version is a great way to deal not only with the WiFi connection issues but also with any glitches and bugs you might be experiencing with your console.

Here’s how you can update PS4 firmware:

  1. Go to Settings and select System Software Update.
  1. Select Next, and then Update or Update Now, and your console will automatically install the update.
  1. The console will reboot after the updates are fully installed. After the system is on again, check if the WiFi problem is still there.

6. Change DNS Settings

DNS stands for Domain Name System and it’s a crucial part of the PS4 network connection settings. Its role is to make the communication between the console and the router seamless. Changing the DNS settings might fix network problems and help your PS4 console establish a stable wireless connection.

Follow these steps to change the DNS settings on a PS4 console:

  1. Go to Settings and select Network, then Set Up Internet Connection.
  1. Select Use Wi-Fi.
  1. Choose Custom.
  1. Select Automatic under the IP Address Settings.
  1. Select Do Not Specify under the DHCP Host Name.
  1. Choose Manual under the DNS Settings.
  1. Enter the following Primary and Secondary DNS values:

Google
Primary: 8.8.8.8
Secondary: 8.8.4.4

Cloudflare
Primary: 1.1.1.1
Secondary: 1.0.0.1

  1. Next, in the MTU Settings select Automatic, and at the Proxy Server window select Do Not Use.

Finally, select the Test Internet Connection button to check if your Wi-Fi connection works properly.

7. Restore Default PS4 Settings

If your PS4 console settings are improperly configured, you might experience frequent WiFi disconnections. Just resetting them to default might fix the issue for you. If you opt to reset the console’s settings, you should know you might lose some game saves, but no content will be deleted. All your games, screenshots, videos, and apps will remain intact.

Here’s how to reset the PS4 settings to default:

  1. Power off your console and press and hold the power button to enter the safe mode.
  2. Wait until you hear the second beep sound and only then release the power button.
  3. In the safe mode screen select the Restore Default Settings. It’s the fourth option.
  1. Once the console’s system is back up, check if your WiFi connection issue is resolved.

8. Rebuild PS4 Database

Maybe your current data table on the PS4 is overloaded, or not optimal, and is causing constant WiFi disconnects. If this is the case, your only option is to rebuild the PS4 database. During the process, the system will scan the storage drive and create a new database of all the content. All the corrupted data discovered during the scan will be automatically deleted. But don’t worry, but that doesn’t mean you’ll lose data from your console. The deleted corrupted files will simply be replaced with fresh versions. This means rebuilding the PS4 database is a safe process. Here’s how to do it:

  1. Power off your console and press and hold the power button to enter the safe mode.
  2. Wait until you hear the second beep sound and only then release the power button.
  3. In the safe mode screen select the fifth option, Rebuild Database.
  1. Wait until the system finishes the process. Depending on how big your database is, this could take anywhere from several minutes to several hours.
  2. Once the process is done and the database is rebuilt, check if you are still having WiFi connection issues.

If this didn’t solve your issue you might want to try rebuilding the database for the second time. But this time, keep your PlayStation 4 console powered off for a whole day.

Remember that a stable Wi-Fi connection is crucial for an uninterrupted gaming experience, and by following these steps, you can regain control of your gaming destiny. Whether it’s resolving interference issues, optimizing your network settings, or performing a factory reset, these methods can help ensure your PS4 stays connected to the internet, allowing you to immerse yourself in your favorite games without interruption.

The post PS4 Keeps Disconnecting From Wi-Fi? Try These 8 Fixes first appeared on Online Tech Tips.

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How to Appear Offline on Instagram https://www.online-tech-tips.com/fun-stuff/how-to-appear-offline-on-instagram/ https://www.online-tech-tips.com/fun-stuff/how-to-appear-offline-on-instagram/#disqus_thread Paula Beaton]]> Mon, 29 Jan 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100162

You don’t always want other people to know when you’re online. Perhaps you’re checking your Instagram messages or browsing your feed to see what’s new, and you don’t have time […]

The post How to Appear Offline on Instagram first appeared on Online Tech Tips.

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You don’t always want other people to know when you’re online. Perhaps you’re checking your Instagram messages or browsing your feed to see what’s new, and you don’t have time to reply to people. Luckily, it’s easy to appear offline by turning your Instagram activity status on or off. We’ll show you how to appear offline on Instagram so you can protect your privacy and appear offline, even when you’re online

Instagram app on phone

How to Turn Instagram Activity Status Off in the App

Your activity status shows anyone you message and people you follow when you’re currently active on Instagram. They’ll also be able to see when you were last active, which is something many people want to keep private. You can easily turn your activity status off so nobody will know when you’re online and when you were last active. Here’s how to appear offline on Instagram in the app:

  1. Log into Instagram.
  2. Tap your Profile Picture.
  3. Tap the three horizontal stacked lines at the top right.
  4. Choose Settings and Privacy.
  5. Under How Others can Interact with you select Messages and Story Replies.
  6. Select Show Activity Status.
  7. Tap to turn off the toggle.
Steps to turn instagram activity status off in app

Note: Turning off your activity status also means you won’t be able to see when anyone you direct message or accounts that follow you are active. It’s a two-way street. If you change your mind, you can always turn your activity status back on.

How to Turn Instagram Activity Status Off via the Web

Here’s how to appear offline on Instagram if you’re using the web version:

  1. Log into your Instagram account.
  2. In the bottom left, click the three horizontal stacked lines icon next to More.
  3. Click Settings.
  4. Scroll down and click on How Others Can Interact with You.
  5. Ensure the Show Activity Status toggle is off.
how to turn instagram activity off via web

How to Turn Instagram Activity Status On in the App

If you’ve decided you want to turn your Instagram activity status back on, here’s how to do that in the app:

  1. Log into Instagram.
  2. Tap your Profile Picture.
  3. Tap the three horizontal stacked lines at the top right.
  4. Choose Settings and Privacy.
  5. Under How Others can Interact with you, select Messages and Story Replies.
  6. Select Show Activity Status.
  7. Tap to turn the toggle back on.
how to turn instagram activity off via app

How to Turn Instagram Activity Status On via the Web

Here’s how to turn your activity status back on via the web:

  1. Log into Instagram via the app or the website.
  2. Select More next to the three horizontal stacked lines in the bottom left.
  3. Choose Settings.
  4. Choose How Others can Interact with you.
  5. Ensure the Show Activity Status toggle is on.
turn instagram activity on via web

People who follow you or have direct conversations with you will now be able to see when you’re active on Instagram. They’ll be able to see your most recent activity status in their direct inbox, as well as a green dot or timestamp next to your profile picture.

Now, you no longer need to worry about how to appear offline on Instagram. By turning your activity status off, you can spend as much time on Instagram as you want, without anyone knowing you’re online or being able to see your last active status. Just remember, if your followers can’t see when you’re online or when you were last active, you won’t be able to see this information about them either. Of course, if you don’t want to turn your activity status off to prevent people from seeing when you’re online, you could always just unfollow or block them! With that in mind, here’s how to check if someone blocked you on Instagram and Facebook.

The post How to Appear Offline on Instagram first appeared on Online Tech Tips.

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How to Fix Roblox Error Code 262 https://www.online-tech-tips.com/gaming/how-to-fix-roblox-error-code-262/ https://www.online-tech-tips.com/gaming/how-to-fix-roblox-error-code-262/#disqus_thread Jake Harfield]]> Sun, 28 Jan 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100154

Roblox Error Code 262 occurs when there’s a problem with your connection to the Roblox servers. Usually, either your internet connection or the Roblox servers themselves are at fault. Usually, […]

The post How to Fix Roblox Error Code 262 first appeared on Online Tech Tips.

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Roblox Error Code 262 occurs when there’s a problem with your connection to the Roblox servers. Usually, either your internet connection or the Roblox servers themselves are at fault. Usually, all it takes is a quick restart of your Roblox app to get things working again.

In this article, we’ll explain how to fix Roblox Error Code 262.

1. Reboot Your Device and Perform These Quick Fixes

Roblox error message disconnected. Reconnect button option

The Roblox error 262 is a common error that’s often caused by temporary glitches. Here are some quick fixes that can help resolve these bugs and get Roblox working again:

  1. Close your Roblox app and restart the game
  2. Reboot your device
  3. Log in and out of your Roblox account
  4. Update Roblox
  5. Clear your web browser cache
  6. Try playing Roblox on a different device, like an Android or iOS device
  7. Switch the Roblox client to either the Roblox Player (via the Microsoft Store) or the Roblox website
  8. Disable your VPN to prevent IP address changes from logging you out

2. Check the Roblox Server Status

Double-check that the Roblox servers are up and running. If they’re down for maintenance (or are experiencing technical difficulties), you may receive the 262 error code. In this case, all you can do is wait for them to go live again.

To check whether the Roblox game servers are experiencing downtime, head to the Roblox status page. If everything’s working as expected, it should say, “All Systems Operational.”

3. Check (and Troubleshoot) Your Network Connection

Another likely cause of the 262 error code is a problem with your network or internet connection. Below, we’ll list some of the major connection issues that are easy to fix. For more possible fixes, check out our in-depth internet troubleshooting guide.

  1. Verify that your device is connected to the internet. Try to open a website in your web browser. If it doesn’t load, your internet might be down. Contact your internet service provider (ISP) to find out what’s going on.
  • Reboot your router. Usually, a quick router reboot is enough to get your internet running properly once again. Press the power button, wait 30 seconds, then turn your router back on again and reconnect your internet.
  • Connect your device via Ethernet. To rule out problems with your Wi-Fi connection, try connecting your device to your router with an Ethernet cable. If it can connect to the internet, there’s something wrong with your Wi-Fi network.
  • Turn off your downloads. Roblox requires a stable internet connection in order to work correctly. We recommend closing any active downloads and network-intensive programs that might be running in the background. To do so, open the Task Manager and select the Network tab. Then, right-click programs with high network usage and press End Task.
  • 4. Whitelist Roblox in the Microsoft Defender Firewall

    If you play on your Windows PC, make sure Microsoft Defender hasn’t blacklisted Roblox. To check this:

    1. Press the Windows key + I to open Settings.
    2. Select Update & Security.
    1. Select Windows Security then press Firewall & network protection.
    1. Select Allow an app through firewall.
    1. Scroll down and make sure the Roblox checkboxes are ticked. If it isn’t in the list, select Allow another app… then locate and select the Roblox executable file.

    Note: If you use third-party antivirus software, this may also cause Roblox issues. Refer to your antivirus provider’s instructions to find out how to whitelist Roblox.

    5. Disable Mods and Browser Extensions

    Roblox doesn’t allow users to use custom mods to alter their gameplay experience. If you use mods, they may be causing the Roblox error code as the game prevents you from playing with them. Worse yet, your account might be suspended temporarily or terminated if you continue to use them.

    Similarly, there are several browser extensions that can help improve certain aspects of Roblox games. However, they might cause compatibility issues with Roblox, causing the 262 error code (especially if you’ve recently updated Roblox).

    To prevent mods or browser extensions from disrupting your Roblox sessions, we recommend uninstalling them entirely.

    6. Reinstall Roblox

    If nothing else has worked, we recommend reinstalling your Roblox app. This should replace any corrupt files and ensure that you’re using the latest version of Roblox.

    To uninstall Roblox on Windows:

    1. Press the Start key and search for “Add or remove programs.”
    2. Select Add or remove programs from the list.
    3. Scroll down, find Roblox, and select Uninstall.
    1. Head to the Roblox website and download the Roblox client.
    1. Double-click the installer in your downloads folder, then follow the on-screen instructions to complete the installation.

    To reinstall Roblox on Apple iOS:

    1. Tap and hold the Roblox app and press Remove App.
    2. Open the App Store, search for Roblox, and tap Download.

    To reinstall Roblox on Android:

    1. Tap and hold the Roblox app, then press Uninstall.
    2. Open the Google Play Store, search for Roblox, and tap Download.

    Play Roblox in Peace

    Constantly disconnecting in the middle of a game is one of the most frustrating experiences a gamer can have. Hopefully, this article has helped you fix this painful Roblox error so that you can play in peace.

    However, if this error continues to plague you, your final resort is to contact the Roblox Support team. They should be able to determine exactly what’s going wrong and get you back in the game in no time.

    The post How to Fix Roblox Error Code 262 first appeared on Online Tech Tips.

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    Hulu Subtitles Out of Sync? Top 6 Ways to Fix https://www.online-tech-tips.com/computer-tips/hulu-subtitles-out-of-sync-top-6-ways-to-fix/ https://www.online-tech-tips.com/computer-tips/hulu-subtitles-out-of-sync-top-6-ways-to-fix/#disqus_thread Jake Harfield]]> Sat, 27 Jan 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100136

    Hulu is a popular streaming service that lets subscribers watch their favorite shows from their web browser, smartphone, or streaming device. But just because it’s popular doesn’t mean it’s immune […]

    The post Hulu Subtitles Out of Sync? Top 6 Ways to Fix first appeared on Online Tech Tips.

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    Hulu is a popular streaming service that lets subscribers watch their favorite shows from their web browser, smartphone, or streaming device. But just because it’s popular doesn’t mean it’s immune to playback issues — including the infamous closed captions sync issue.

    In this guide, we’ll explain why your Hulu subtitles are out of sync and how to fix this frustrating glitch.

    Hulu website open on laptop

    Why Are Hulu Subtitles Out of Sync?

    Over the last year, there’s been a widely reported subtitle issue where Hulu’s closed captions don’t sync with the video. This glitch doesn’t seem to be limited to a single streaming device either, with users reporting the problem on the Hulu app and website alike.

    According to Hulu, if you’re experiencing the Hulu captions synchronization error, it’s because of a glitch that occurs when first loading the video. However, many users report that the glitch occurs frequently, indicating that it’s a more significant issue.

    How to Fix Hulu Subtitles Out of Sync

    Here are a few solutions that might fix the Hulu sync issue and improve your viewing experience. We’ve started with the simplest fixes, so start at the top and work your way down to the more complicated solutions.

    1. Restart Hulu (and Your Streaming Device)

    Hulu app open on phone

    The first step, if you haven’t already tried it, is to restart Hulu and the device you’re using to stream TV shows. Often, a simple restart is enough to clear temporary glitches and get things working again.

    If the issue persists after you reset the app, try loading a different video. The sync problem might be linked to the specific video that you’ve been trying to watch. In that case, you’ll likely have to wait for the Hulu team to fix it manually.

    Note: Some users report being able to fix this issue by refreshing their web browser until the subtitles are in sync again. While it’s a clunky workaround, it might help fix your problem when you really need the subtitles to be synchronized.

    2. Disable Closed Captions and Re-Enable Them

    Hulu recommends disabling your closed captions and then enabling them again.

    To disable subtitles on the Hulu app:

    1. Press the Up button or swipe up twice to access the settings menu.
    2. Select Off under Subtitles & Captions, then select On.

    To disable subtitles on an Android or iPhone:

    1. Tap the Gear icon to open the subtitle settings menu.
    2. Under Subtitles & Captions, select Off then On.
    Turn subtitles on off and then on again
    1. Tap the X icon to save this setting.

    To disable subtitles on Hulu.com:

    1. Select the Settings icon to access the subtitle options.
    2. Press Subtitles & Audio.
    3. Choose a subtitle language, then press Off.
    Disable subtitles on Hulu
    1. Select On.

    Note: It may also be worth playing around with your device’s accessibility settings. These may be overriding the Hulu app in a way that interferes with the subtitles.

    3. Check Your Internet Connection

    Hulu claims that the subtitle synchronization issue is caused by a glitch when a user first loads the video. It’s possible that a poor internet connection can cause the video to load at a different speed than the subtitles, resulting in them becoming de-synchronized.

    To find out whether your network is to blame, we recommend running a speed test. Hulu recommends at least 3 Mbps download speed for general movies, 8 Mbps for live TV, and 16 Mbps for 4K content. If your internet isn’t achieving these speeds, try reducing the video quality or troubleshooting your internet connection.

    Speedtest.net results for connection

    4. Switch to Another Streaming Device

    Your streaming device may be the cause of Hulu’s out-of-sync subtitles. To check whether or not this is the case, try loading the same video on a different device. For example, if you usually use a Roku to stream Hulu, try loading the video on your smart TV or mobile device instead. If the subtitles are only out of sync on one device, you’ve found the problem.

    5. Clear the Cache

    Occasionally, cached files can become corrupted and cause issues with playback on the Hulu app or website. To fix these issues, you should clear the cache on your app or web browser.

    To clear the Hulu cache on an Android:

    1. Open the Settings app.
    2. Select Apps and locate Hulu.
    3. Tap Storage & cache and select Clear cache.
    Manage storage and clear cache on Hulu app

    To clear the Hulu cache on an iPhone:

    1. Open your device’s Settings app and select General > iPhone storage.
    2. Find the Hulu app and press Offload.
    Offload app from iPhone

    To clear your web browser’s cache, open the Settings menu, find History or Browsing data, and select Clear. Here’s how to clear the cache on every popular web browser.

    5. Log Off and Sign In Again

    Some users report that logging off and back in again helps reset Hulu’s closed captions. The process for logging out will depend on your streaming device, but it should be pretty simple. From the app’s home screen or the website, select the Settings menu, then select Log out. Then, restart the app or website and sign back in.

    6. The “Skip Ahead” Workaround

    If nothing else has worked, the “skip ahead” workaround might resolve your subtitle problem. This is a quick fix that seems to help some (but not all) users get their subtitles working properly:

    1. Start playback on your movie. Note where you are in the movie then skip ahead to a random part.
    2. Close the video and return to the show selection screen.
    3. Resume the same movie, then return the playback to the original starting point.
    Skip ahead workaround to fix subtitles

    In Sync Once Again

    If none of these solutions are able to fix your synchronization problem, we recommend contacting Hulu support. While Hulu doesn’t seem to know exactly how to fix the subtitle sync issue, they might be able to point you in the right direction. And, the more people that report the issue, the more likely that they’ll put the effort in to fix it.

    The post Hulu Subtitles Out of Sync? Top 6 Ways to Fix first appeared on Online Tech Tips.

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    How to Update TikTok on Your Devices https://www.online-tech-tips.com/smartphones/how-to-update-tiktok-on-your-devices/ https://www.online-tech-tips.com/smartphones/how-to-update-tiktok-on-your-devices/#disqus_thread Anya Zhukova]]> Fri, 26 Jan 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100122

    The TikTok app undergoes frequent updates, introducing exciting features, enhanced performance, and smoother user experiences. Whether on Android or iPhone, your phone handles all app updates automatically. However, there may […]

    The post How to Update TikTok on Your Devices first appeared on Online Tech Tips.

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    The TikTok app undergoes frequent updates, introducing exciting features, enhanced performance, and smoother user experiences. Whether on Android or iPhone, your phone handles all app updates automatically. However, there may be times when you want to manually update TikTok. We’ll show you how to update it, no matter which device you’re using.

    TikTok logo

    Why Update TikTok on Your Devices

    Bug fixes are a big deal. Updating TikTok means tackling technical glitches like crashes that might be causing a less-than-optimal experience.

    TikTok keeps adding new features like updated filters, stickers, effects, and other trending TikTok video editing tools. The latest app version often translates to smoother performance. Let us guide you through the process.

    How to Update TikTok App on Android

    If your Android device doesn’t install automatic updates for your social media mobile apps like TikTok, you must use the Google Play Store. Before you begin, check that your phone is connected to Wi-Fi and that you have a strong internet connection.

    1. On your smartphone, open the Play Store app.
    play store apps
    1. In the Search Bar on top of the screen, type TikTok and select TikTok from the search options.
    search for TikTok in search box
    1. If any updates are available, you’ll see the option to Update the TikTok app next to it.
    TikTok app Uninstall or Update buttons
    1. If you see Open instead of Update, you already have the latest TikTok version installed on your smartphone and don’t need to do anything.
    TikTok Open button

    Your phone will now start downloading the new TikTok update. After it’s finished, select Open to use the latest app version.

    How to Update TikTok on iPhone and iPad

    On iOS, you’ll need to use the Apple App Store to find and install the latest TikTok updates. To update TikTok on iPhone and iPad, follow the steps below.

    1. On your device, open the App Store.
    2. In the App Store, select your profile picture in the top right corner and swipe down on the page to refresh it. Find TikTok in the Upcoming Automatic Updates list, select Update to install the update immediately.
    Upcoming automatic updates in App Store
    1. Alternatively, type TikTok in the Search Bar on the screen and select Update next to the app’s name.
    Search for TikTok and list of updates
    1. If you don’t see TikTok in the list of apps or if it says Open instead of Update next to it, your app is updated, and you don’t need to do anything.

    Your device will now download and install the latest updates. When it’s finished, open TikTok to use the latest app version.

    What if You Can’t Update TikTok?

    Ensuring TikTok is up-to-date is critical to unlocking its full potential with the latest features and fewer app bugs. If you’re encountering update issues, this could be a minor glitch, internet connectivity hiccups, or storage overload.

    Sometimes, a quick reboot, switching between mobile data and Wi-Fi, restarting your router or modem, and clearing your device’s storage space can fix most update issues.

    The post How to Update TikTok on Your Devices first appeared on Online Tech Tips.

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    How to Fix Disney Plus Error Code 14 https://www.online-tech-tips.com/computer-tips/how-to-fix-disney-plus-error-code-14/ https://www.online-tech-tips.com/computer-tips/how-to-fix-disney-plus-error-code-14/#disqus_thread Ben Stockton]]> Thu, 25 Jan 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100112

    Disney Plus is the home of several huge TV and movie franchises that you might be fans of, including Star Wars to Marvel. However, Disney Plus error code 14 will […]

    The post How to Fix Disney Plus Error Code 14 first appeared on Online Tech Tips.

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    Disney Plus is the home of several huge TV and movie franchises that you might be fans of, including Star Wars to Marvel. However, Disney Plus error code 14 will stop you in your tracks.

    Error code 14 on Disney+ is an error that will stop you from signing in. If you can’t sign in, you can’t watch your favorite content, so you’ll need to identify the cause and troubleshoot the problem. To resolve this error code, follow the steps below.

    Disney logo

    What Causes Disney Plus Error Code 14?

    Error code 14 on Disney Plus is a login error. You’re most likely to see this error if you enter the wrong email or password for your account. For instance, this might happen after a recent password change.

    After entering password, error is displayed

    If you changed your password for other Disney services like Disney.com or ESPN+, you’ll also need to use the new password for Disney Plus. This is assuming that it was you who changed your password in the first place.

    Check Your Details are Correct on the Disney Plus Website

    The first thing you should do when you see error code 14 on Disney Plus is the most obvious: check that you’re using the correct email and password for your Disney Plus account.

    To check your details are correct on the Disney Plus website, follow these steps.

    1. Open the Disney Plus website and press the Log In button.
    1. Enter your email and press Continue.
    1. Next, enter your password and press Log In.

    If you can log in successfully, you know your details are correct. You can then reuse them in other Disney+ apps.

    However, if you see an error message, you might have entered the wrong email or password. You’ll need to check your subscription is still active and, if necessary, reset your password using the steps below.

    Reset Your Disney Plus Password

    You’ll probably need to reset your password if you can’t sign in. Once you’ve restored access to your account, you should see the error disappear (unless there’s a deeper issue at fault).

    To reset your Disney Plus password, follow these steps:

    1. Open the Disney Plus website in your web browser and press Log In.
    1. Enter your email address and press Continue.
    1. Next, press the Forgot Password? link below the password box.
    1. Wait for an email from Disney Plus to arrive to your account. Once it arrives, open it and note the 6-digit passcode.
    1. Return to the previous page and type the passcode into the provided box, then press Continue.
    1. Next, insert a new strong password in the boxes provided and press Continue to confirm your choice.
    1. When you’re done, sign in with your new account details on the Disney Plus website to see if error code 14 has been resolved.

    Log Out of All Signed In Disney Plus Apps

    Depending on your subscription and locale, you can only sign in and stream on a limited number of devices on Disney Plus. If you reach this limit, you might see errors like error code 14 appear on Disney Plus to stop you from using the service.

    If this happens, it might be time to log out of your existing devices. You can then sign in, one by one, into Disney Plus on the devices you want to use. To do this, follow these steps.

    1. Launch the Disney Plus website in your web browser and press Log In.
    1. If you can do so, sign in using your username and password. If you can’t, you’ll need to reset your password by following the steps in the section above, choosing the Log out of all devices option at the final step.
    1. If you can sign in, press the profile icon in the top-right and select Account.
    1. Underneath your email and password at the top, press the Log out of all devices link.
    1. If prompted, confirm your choice by typing in your password and pressing Log Out.

    Once you’ve signed out, you must sign in again on all devices using your Disney Plus account details. The problem with error code 14 on Disney Plus should (hopefully) be resolved.

    Reinstall the Disney Plus App

    If you’re using an older version of the Disney Plus app but updating the app hasn’t fixed the problem with error code 14, remove and reinstall it.

    Android users can visit the Disney+ app in the Google Play Store to do this. Tap Uninstall to remove the app, wait for the process to complete, then tap Install to install it again. Launch the app afterward—you’ll need to sign in again.

    iPhone users have different instructions to follow. Tap and hold the Disney+ icon on your home screen before tapping Remove App to remove it.

    Next, visit the Disney+ app page in the App Store before tapping the Install icon to install the app again. Once installed, sign in using your account details.

    On Windows and macOS, you can clear your browser cache as an alternative. This will ensure you load the latest version of the website, but like mobile users, you’ll need to sign in again afterward.

    Try Another Streaming Device:

    If you’re still seeing Disney Plus error code 14 appear, it could be a problem local to your device. If that’s the case, it’s worth trying another streaming device to rule this out (and to fix the problem).

    Disney Plus is supported on several devices, including smart home devices like Apple TV and Roku. It’s also supported on Android, iPhone, and iPad devices and from your web browser on your PC or Mac.

    If at least one device signs in using your account details, then the details aren’t at fault—it’s the app or the device you’re using. You’ll need to reinstall the app, check your internet connection, and switch to another device entirely to start streaming again.

    Check Your Disney Plus Subscription Is Active

    Reset your password, but still seeing error code 14 on Disney Plus? If so, you should check that your subscription is still active and valid. You can only do this if you’ve been able to sign in by resetting your password.

    To check your Disney Plus subscription is active, follow these steps.

    1. Open the Disney Plus website and press Log In.
    1. Sign in using your username and new password.
    1. Once you’ve logged in, press your profile icon in the top-right and select Account.
    1. If you have an active subscription, it will be listed under Subscription. Tap it for more details about your subscription (including your billing dates). If your subscription is expired or canceled, you’ll need to renew it or sign up again for Disney Plus to begin working again.

    Contact Disney Plus For Support

    Still seeing error code 14 on Disney Plus, no matter what you try? You might need to contact Disney for additional support, as it could be a deeper problem with your account.

    You can speak to Disney Plus via the Help Center area of the website.

    1. Open the Disney Plus Help Center website.
    2. Scroll to the bottom of the page and press Get in touch in the Contact us section.
    1. Choose a topic for the cause of the problem. In this instance, select either Error Codes or Fix a problem.
    1. Scroll past the list of articles and choose Chat with an advisor to speak to someone in a live chat or Call Disney+ to speak to someone by telephone. If other options are available in your locale, choose between those options instead.
    1. Follow the on-screen instructions to complete the process.

    Once you contact Disney Plus representatives, explain the problem and mention error code 14. If an account issue or unusual problem is at fault, they can help you resolve it.

    Fixing Disney Plus Error Codes

    It may be annoying, but Disney Plus error code 14 is a common login error you can usually fix by following the steps above.

    If Disney Plus still isn’t working, you might need to consider further troubleshooting steps. For instance, services like Disney will often block VPNs, so you may need to disconnect from your VPN service on your device.

    The post How to Fix Disney Plus Error Code 14 first appeared on Online Tech Tips.

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    PlayStation 5 (PS5) Keeps Turning Off Randomly? Try These 10 Fixes https://www.online-tech-tips.com/gaming/playstation-5-ps5-keeps-turning-off-randomly-try-these-10-fixes/ https://www.online-tech-tips.com/gaming/playstation-5-ps5-keeps-turning-off-randomly-try-these-10-fixes/#disqus_thread Dilum Senevirathne]]> Wed, 24 Jan 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100071

    Does your Sony PlayStation 5 randomly turn itself off? That sounds scary, and you’re probably dealing with a hardware malfunction. But before arriving at that conclusion, it’s always best to […]

    The post PlayStation 5 (PS5) Keeps Turning Off Randomly? Try These 10 Fixes first appeared on Online Tech Tips.

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    Does your Sony PlayStation 5 randomly turn itself off? That sounds scary, and you’re probably dealing with a hardware malfunction. But before arriving at that conclusion, it’s always best to rule potential system settings conflicts, console firmware errors, and common power-related issues out of the equation.

    This troubleshooting guide will walk you through multiple suggestions and solutions for a PS5 console that keeps automatically shutting down.

    Playstation 5 controller

    1. Disable PS5’s Sleep Mode

    If you’re new to the PS5, it’s easy to confuse Rest Mode with unexpected shutdowns. Rest Mode is a low-power state that suspends the console, allowing you to boot it up and resume games faster.

    By default, the PS5 automatically enters Rest Mode after 20 minutes of inactivity—the casing’s light turns amber when that happens. If you’d like to disable Rest Mode or lengthen the duration before it kicks in:

    1. Select the Gear icon on the top right of the Home Screen.
    2. Scroll down the Settings menu and select System.
    3. Go to Power Saving > Set Time Until PS5 Enters Rest Mode.
    4. Set During Media Playback and While Playing Games to Don’t Put in Rest Mode or pick an extended period—e.g., 1, 2, or 3 hours.
    Set timer until PS5 enters rest mode, while playing games option, choose Don't Put in Rest Mode

    2. Check the HDMI Link

    HDMI Device Link on the PS5 allows the console to power on when you switch on your TV. However, a particular sub-setting within this feature also forces the console into Rest Mode when you turn off the TV. If that seems to be the issue you’re facing:

    1. Visit the Settings menu on your PS5.
    2. Go to System > HDMI.
    3. Under Enable HDMI Device Link, deactivate the switch next to Enable Power Off Link.
    Enable Power Off Link option

    3. Check the Power Cables

    If the PS5’s shutdowns aren’t related to Rest Mode, it’s best to confirm there’s nothing wrong with the power strip or extension cord supplying power to the console.

    Just connect the PS5 directly to a wall outlet and check if it continues to turn off randomly. If it doesn’t, consider replacing the power strip or extension cord to ensure stable power delivery.

    While at it, check the power cable leading into the console’s casing for signs of fraying or damage and replace it if needed.

    4. Rebuild the PS5 Database

    A corrupted PS5 database can lead to system failures and unexpected shutdowns, so the next logical fix is to rebuild it in Safe Mode. The procedure takes several minutes to complete and depends on the amount of data within the SSD and any extended storage drives you’ve connected to the console. If you’d like to go ahead:

    1. Turn off your PS5 and hold the Power button until you hear two beeps.
    2. Connect your DualSense controller to the PS5 via USB.
    3. Press the PS button to enter Safe Mode.
    4. Select the Rebuild Database option.
    5. Wait for the console to rebuild its database.
    Rebuild database option

    5. Power Cycle Your PS5

    Power-cycling a PS5 is an effective way to deal with random firmware-related issues that crop up with the hardware components inside the console. Unlike a standard shutdown and reboot, a power cycle requires you to:

    1. Turn off the PS5.
    2. Disconnect the console from the power outlet and wait. Sony’s recommendation is 20 minutes.
    3. Reconnect and turn on the console.

    6. Install the Latest Firmware Updates

    Up-to-date system software and firmware play an essential role in ensuring the stability of the PS5. The standard method to update the console is to:

    1. Open the PS5’s Settings menu.
    2. Go to System > System Software Update and Settings.
    3. Select Update System Software.
    Update System Software option

    If your PS5 keeps shutting down repeatedly before it can download and install newer updates, try updating the console in Safe Mode.

    7. Check for Video Game Updates

    If the PS5 shuts down only while playing a specific video game, it’s worth checking if any updates from the developer could rectify the issue. To do that, highlight the game’s Home Screen thumbnail and select Check for Update.

    Check for update option

    If there are no new updates, you must wait until the next update hits the PlayStation Network. Unfortunately, older games typically don’t receive updates—e.g., that can be problematic when running PS4 games via backward compatibility.

    8. Reset the PS5’s Settings

    Resetting your PS5 preferences to factory defaults addresses shutdowns caused by corrupt, broken, or misconfigured settings. The process doesn’t result in data loss, so here’s what you must do:

    1. Open the PS5’s Settings menu.
    2. Select System > Reset Options.
    3. Choose Restore Default Settings.
    Restore Default Settings option

    9. Stop Console From Overheating

    Over time, dust and debris build up on your PS5, blocking its vents and causing the internal components to overheat. Since that can lead to protective shutdowns, clean the console to airflow and check if that makes a difference. Here’s how:

    1. Disconnect the PS5 from its power source.
    2. Unscrew the stand from the casing.
    3. Use compressed air to blow out dust from the PS5’s air vents. Hold the can upright and keep the nozzle a few inches away to avoid moisture contact.
    4. Wipe the exterior of the casing with a microfiber cloth.
    5. Re-attach the stand in vertical or horizontal alignment and reconnect the console to its power source.

    Check our guide to resolving overheating issues on the PS5 for additional tips and tricks.

    10. Factory Reset Your PS5

    Factory resetting your PS5 is a last-resort measure to resolve random shutdowns. However, unlike a standard settings reset, the procedure erases all data, so back up games, apps, and save files before proceeding. Once you’ve done that:

    1. Boot your console into Safe Mode.
    2. Select the Reset PS5 option.
    3. Wait until the console resets the system software.
    Reset PS5 option

    If the reset procedure fails, select the Reset PS5 (Reinstall System Software) option, download the PS5’s system software to a USB flash drive via a PC or Mac, and use that to reset and reinstall the PS5’s software. For comprehensive step-by-step instructions, refer to our complete guide to factory resetting the PS5.

    Contact Sony Customer Support

    If your PS5 continues to shut down despite trying all the above solutions, the problem’s likely due to a severe hardware issue, possibly with the power supply unit inside. In that case, you must reach out to PlayStation Support for further troubleshooting advice. If your game console is within its warranty period, you should qualify for a free repair or replacement.

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    How to Share TikTok Videos to Facebook https://www.online-tech-tips.com/cool-websites/how-to-share-tiktok-videos-to-facebook/ https://www.online-tech-tips.com/cool-websites/how-to-share-tiktok-videos-to-facebook/#disqus_thread Paula Beaton]]> Tue, 23 Jan 2024 11:00:00 +0000 https://www.online-tech-tips.com/?p=100060

    TikTok is one of the most popular social media platforms around, with 1 billion global monthly active users. Chances are, you make TikTok videos and share them regularly, but what […]

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    TikTok is one of the most popular social media platforms around, with 1 billion global monthly active users. Chances are, you make TikTok videos and share them regularly, but what happens if you also want to share your TikTok videos on Facebook? Or perhaps you want to share content from other TikTokers to your Facebook Story or Timeline? We’ll show you how to share TikTok videos to Facebook Timeline and stories — it’s easier than you think.

    How to Share TikTok Videos to Facebook Timeline

    The easiest way to share a TikTok video to Facebook is to share it directly from the TikTok app to your Facebook Timeline. You’ll need both the TikTok and Facebook apps installed on your phone. Here’s how to share TikTok videos to Facebook Timeline:

    1. Launch the TikTok app and navigate to the video you want to share. If it’s a video you watched previously, you can find it in your TikTok Watch History.
    2. If it’s your own video, tap the three dots to share. If it’s someone else’s video, tap the Share arrow at the bottom right.
    3. Scroll through the apps until you find Facebook.
    4. Tap the Facebook icon, and the Facebook app will launch.
    5. You should see a draft post with the TikTok video.
    6. To share this to your Facebook Timeline, just tap Post.
    7. You might want to press Play to preview the video before sharing, and you can also adjust the privacy settings, too.
    Share TikTok Videos to Facebook Image 1

    How to Share TikTok Videos to Facebook Stories

    Sharing TikTok videos to Facebook Stories is a bit more complicated. There are plenty of tutorials online claiming that it’s easy to share TikTok videos directly from the app to your Stories on Facebook, but sadly this isn’t the case (although this may work for some videos). The lack of ability to share a TikTok video to Facebook Stories directly is actually the topic for various posts on Reddit, and it’s an issue TikTok hasn’t yet fixed.

    Don’t worry, though — there are a couple of options available to you if you want to share a TikTok video to your Facebook story, and we’ll take you through each option below.

    How to Save and Share a TikTok Video to Facebook Stories

    If you don’t mind downloading the TikTok video you want to share to your device, then you can share it from there to Facebook Stories. Here’s how to do that:

    1. Launch the TikTok app and find the video you want to share.
    2. If it’s your own video, tap the three dots; if it’s someone else’s video, tap the Share arrow at the bottom right of your screen.
    3. Tap Save Video and wait for the video to download. This may take some time, depending on the size of the video file.
    4. You should see the progress bar for the download at the bottom of your screen. Once the video has finished downloading, the Share to menu will pop up, but you can ignore this since we’re sharing to Facebook Stories.
    Share TikTok Videos to Facebook Image 2
    1. Open the Facebook app and tap Create Story at the top.
    2. Choose the saved TikTok video from your Camera Reel.
    Share TikTok Videos to Facebook Image 3
    1. Note that longer videos are trimmed to 60 seconds, but you can also choose to trim a specific section of the video by tapping Trim.
    2. You can add effects, text, or emojis to your video before sharing if you like.
    3. To share your video to Facebook Stories, tap Share.
    Share TikTok Videos to Facebook Image 4

    How to Share TikTok Videos to Facebook Stories via Instagram

    Since you can’t currently share most TikTok videos directly to Facebook Stories, there is another way. Provided your Instagram account is connected to your Facebook, you can share content posted on Instagram to Facebook. Here’s how to share a TikTok video to Facebook Stories via Instagram:

    1. Open the TikTok app and find the video you want to share.
    2. Tap the three dots if it’s your video and the Share arrow if it’s someone else’s video.
    3. Tap the Stories (Instagram) icon.
    4. Your video will automatically show a saving icon. Once it reaches 100%, Instagram will open.
    Share TikTok Videos to Facebook Image 5
    1. To share the story, tap the arrow at the bottom right.
    2. Tap Sharing Options.
    3. When the Share to Facebook screen appears, tap Continue. If your Facebook and Instagram accounts aren’t already connected, follow the on-screen prompts to link your accounts.
    4. Tap Share to share the video to both your Instagram and Facebook Stories.
    Share TikTok Videos to Facebook Image 6

    On some videos, you may see an option to directly share to Facebook Stories when you tap the three dots or the Share arrow. However, this option isn’t reliable and doesn’t currently appear for all videos.

    Hopefully, this has helped answer the question of how to share TikTok videos to Facebook Timeline. Both methods are pretty quick and convenient, so it really comes down to whether you prefer to download the video to your device or share it via your Instagram account. This might depend on the amount of available storage space on your device. It only takes a few seconds to share TikTok videos on Facebook, whichever method you choose.

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