Some other reasons you can’t log out of your account are that your Facebook app’s cache is corrupted, the app itself is damaged, your phone’s operating system has a minor glitch, and more.

Check if Your Internet Connection Is Faulty

One reason you can’t log out of your Facebook account is that your phone’s internet connection isn’t working. Facebook needs access to the internet to sign you out of your account, and an inactive connection prevents that from happening.

You can check if your connection is faulty by opening a web browser and launching a site. If your site fails to launch, your internet connection has issues. In this case, try to resolve your internet problems by rebooting your router or contacting your internet service provider (ISP).

Check if Facebook Is Down

If your internet connection is working, the next item to check is if Facebook’s servers are down. The company’s servers may be experiencing an outage, making all the services unusable.

You can check if Facebook is down by visiting the Facebook page on the Downdetector site. This site will tell you if Facebook is experiencing any issues. If the platform is indeed down, wait until the company fixes the issue.

Clear Your Facebook App Cache

Another reason Facebook fails to log you out of your account is that your app’s cache files are corrupted. Such corrupted files can cause random issues in your app. Luckily, fixing the problem in this case is easy, as all you have to do is clear your app’s cache.

You don’t lose your account data when you do that, and the app will rebuild this cache. Note that you can only clear an app’s cache on Android; the iPhone doesn’t allow you to do that.

1. Locate the Facebook app in your app drawer or on your home screen.
2. Tap and hold on the app and select App info.
3. Choose Storage usage on the following screen.
4. Select Clear cache to delete the app’s cache files.

5. Launch the Facebook app and try to sign out of your account.

Roll Back Your Facebook App Update

If you started facing a sign-out problem after updating the Facebook app, your app update might be faulty. Such updates cause various issues in your app.

In this case, you can roll back your app update to possibly resolve your issue. Note that you can only downgrade apps on Android; you can’t uninstall app updates on an iPhone.

1. Tap and hold on Facebook in your app drawer or on your home screen and select App info.
2. Select the three dots in the top-right corner and choose Uninstall updates.
3. Select OK in the prompt to begin removing the app update.
4. Launch your downgraded app and see if you can log out of your account.

Update Facebook on Your iPhone or Android Phone

If your Facebook app is outdated, that may be why you can’t sign out of your account in the app. Obsolete app versions are known to cause issues, and this may be the case with your app.

In this case, update your app to the latest version, and your issue will be fixed.

Update Facebook on Android

1. Open Google Play Store on your phone.
2. Find Facebook in the store.
3. Select Update next to Facebook to update the app.

Update Facebook on iPhone

1. Launch App Store on your phone.
2. Select the Updates tab in the bottom bar.
3. Choose Update next to Facebook on the list.

Restart Your iPhone or Android Device

If your Facebook sign-out issue persists, your mobile phone’s operating system may be experiencing a problem. In this case, you can try to resolve those minor system glitches by rebooting your phone. Doing that turns off and back on all your phone features, possibly fixing your issue.

Restart an Android Phone

1. Press and hold down the Power button on your phone.
2. Select Restart in the open menu.

3. Launch Facebook when your phone restarts.

Restart an iPhone

1. Press and hold down Volume Up + Side or Volume Down + Side on your phone.
2. Drag the slider to power off your phone.

3. Turn on your phone by pressing and holding down the Side button.
4. Open the Facebook app.

Uninstall and Reinstall Facebook on Your Smartphone

If you still can’t log out of your account on Facebook, your app’s core files might be corrupted. Such file damage can make various app features not work. In this case, your only solution is to remove and reinstall the app on your phone.

Reinstall Facebook on Android

1. Tap and hold on Facebook in your app drawer and select Uninstall.

2. Choose Uninstall in the prompt.
3. Open Google Play Store, find Facebook, and choose Install.

Reinstall Facebook on iPhone

1. Tap and hold on Facebook on your phone’s home screen.
2. Select Remove App > Delete App in the menu.
3. Launch App Store, find Facebook, and tap the download icon.

Use Facebook’s Desktop Site to Log Out of Your Account on Your Phone

One way to log out of your account on your phone is by visiting Facebook’s desktop site and using the remote log-out option. This option allows you to log out of all sessions on all your devices.

1. Launch a web browser on your desktop, open the Facebook Accounts Center site, and log in to your account if you haven’t already.
2. Select Password and security in the site’s left sidebar.
3. Choose Where you’re logged in on the right pane.
4. Select the phone where you want to log out of your account.
5. Choose Log out on the following page.

You’re now logged out of your Facebook account on your selected phone.

Resolve the Facebook Log Out Problem to Sign Out of Your Account Successfully

Facebook’s sign-out bug prevents you from removing your account in the app on your phone. If this issue isn’t fixed even after multiple attempts to sign out of your account, use the methods described above. These methods fix the underlying items that may be causing your problem, allowing you to remove your account from this social media app successfully.

The post Why Can’t You Log Out of Facebook? (And How to Fix It) first appeared on Online Tech Tips.

Some reasons your Instagram link doesn’t work are that your link is invalid or spammy, your app has a bug, your app’s cached files are corrupted, your app is outdated, and more.

Check and Ensure Your Link Is Valid

When your Instagram link doesn’t work, check and make sure your link is valid. You may have mistyped the link that takes users nowhere, causing your link problem.

In this case, you can ensure your link is correct by copying the link from its source and pasting it on Instagram. This avoids typos and other issues with your link and ensures Instagram accepts your link.

Check if Your Link Is Spammy

Not all valid links are supported by Instagram. This means you can’t use a valid, spammy link in your Instagram bio. Your current link may have too many redirects or leads to a spammy website, causing Instagram to reject the link.

In this case, make sure your link doesn’t have many redirects and points to a legitimate site. You can use a web-based link checker like ScanURL or Norton Safe Web to check whether a link is safe to use or not.

Force Close and Re-Open Instagram on Your Phone

One reason your link isn’t working is that your Instagram app is experiencing issues. Such app problems are common, and these issues occur in most apps you use on your phone. One way to deal with these minor problems is by force-closing and re-opening your app.

Doing that turns off and back on all app features, possibly fixing your issue. Note that you can only force close apps on Android. You’ll have to use the standard close-and-open method on your iPhone.

On Android

1. Find Instagram on your home screen or in your app drawer, tap and hold on the app, and select App info.
2. Choose Force stop on the following page.

3. Select Force stop in the prompt.
4. Relaunch your app.

On iPhone

1. Swipe up from the bottom of your phone’s screen and pause in the middle.
2. Find and swipe up on Instagram to close the app.
3. Relaunch the app from your home screen.

Clear Instagram Cache on Your Android Phone

Like many other apps, Instagram creates and uses cache files to quickly serve your content. Sometimes, these cached files become broken, being unable to serve various app features. You may experience issues with your app when this happens.

In this case, luckily, you can resolve the issue with ease by deleting your app’s cache files. You don’t lose your account files when you do this, and your app will rebuild the cache files as you use the app.

Note that you can only clear an app’s cache files on Android. You’ll have to delete the app on an iPhone to remove the app’s cached data.

1. Tap and hold on Instagram in your app drawer or on your home screen and select App info.
2. Choose Storage usage on the following screen.
3. Select Clear cache to delete your app’s cached files.

4. Launch your Instagram app.

Clear Instagram’s In-App Web Browser Data

If you’ve noticed, Instagram uses an in-app web browser to load the links you tap inside the app. The app does that so you don’t have to leave your app to access a link. Sometimes, this in-app web browser’s data becomes corrupted, causing your in-app links not to work.

One way to possibly fix this browser’s issues is by clearing the browser’s saved data. You can do this within Instagram, and we’ll show you how.

1. Launch Instagram on your phone.
2. Select a link in the app so your in-app browser opens.
3. Choose the three dots in the browser’s top-right corner and select Browser settings.
4. Select Clear next to Browsing data to delete your browser’s saved data.

5. Close and relaunch Instagram, then see if your link works.

Update Your Instagram for iOS or Android App

It goes without saying that you should keep all your apps updated all the time on your phone. If you haven’t updated your Instagram app in a long time, that may be why your links aren’t working. Old app versions often have many bugs, which you can resolve by updating the app version.

You can possibly fix your link issue as well as add new features to your Instagram app by updating your app to the latest version.

On Android

1. Launch Play Store on your phone.
2. Find the Instagram app in the store.
3. Select Update next to the app to update the application.

On iPhone

1. Access App Store on your iPhone.
2. Select Updates in the bottom bar.
3. Choose Update next to Instagram to update the app.

Fix Instagram Links Not Working by Deleting and Reinstalling the App

If your link issue persists even after updating your app, your Instagram app itself may be faulty. This isn’t too uncommon, as mobile apps do get broken for various reasons. Your app’s core files might be corrupted, or your app might have come from an untrusted source.

Either way, you can resolve the issue by removing and reinstalling the app on your phone. Doing so deletes all the app files and brings official and working app files on your phone.

You don’t lose your account data when you reinstall the app, but you’ll have to sign back into your account.

On Android

1. Launch your phone’s app drawer, tap and hold on Instagram, and select Uninstall.

2. Choose Uninstall in the prompt.
3. Open Play Store, find Instagram, and tap Install.

On iPhone

1. Tap and hold on Instagram on your iPhone’s home screen.
2. Select Remove App > Delete App in the menu.
3. Open App Store, find Instagram, and tap the download icon.

Report Your Instagram Links Issue

If your reinstalled Instagram app has the same link problem, something may be off on Instagram’s end. In this case, you can report your issue to the company so the company can review and fix the problem.

You can use an option within your Instagram app to submit the report.

1. Launch Instagram on your phone.
2. Select your profile icon in the bottom bar.
3. Choose the three horizontal lines in the top-right corner and select Settings and privacy.
4. Scroll down the page and choose Help.
5. Select Report a Problem and choose Report problem without shaking.

6. Follow the on-screen instructions to finish submitting your report.

Troubleshoot Instagram Bio Links Not Working

There are various reasons your Instagram bio links stop working. You may have added an invalid link, or Instagram’s own problems may be causing your issue. Either way, you can follow the methods outlined above to resolve your issue and get your links working in your profile.

The post Instagram Links Not Working: How to Fix the Issue first appeared on Online Tech Tips.

Some reasons your Roblox client doesn’t work well include an inactive internet connection, a corrupt DNS cache, Roblox not having the required permissions to function, and other Roblox app glitches.

Check if Your Internet Connection Is Working

When Roblox stops working and displays a 268 error code, ensure your internet connection is working. Your connection may have stopped working, breaking Roblox’s connection to the platform’s servers.

You can check your connection by opening a web browser and launching a site. Your site won’t load if your connection has issues. In this case, disconnect and reconnect your PC to your Wi-Fi network, restart your router, resolve your network adapter problems, or contact your internet service provider (ISP) for help.

Check if Roblox Servers Are Down

Your internet connection alone being active isn’t enough for Roblox to work. The platform’s servers must not be experiencing issues, or you’ll have trouble using the app on your computer. This is because your app connects to its servers to fetch various information, which fails when the platform’s servers are down.

You can check Roblox’s server status using the Roblox Status or the Downdetector site. If these sites say the platform is down, wait until the company brings the service back up. Note that you can only access your Roblox content when the servers are back up and running.

Clear Your Computer’s DNS Cache

Your computer caches your DNS queries to help your apps translate domain names to IP addresses quickly. This process fails if your DNS cache is corrupted, which may be the case with your computer.

Clear your computer’s DNS cache and resolve the issue.

1. Open the Start menu on your PC, find Command Prompt, and launch the tool.
2. Enter the following command on the CMD window and press Enter:
   ipconfig /flushdns

3. Close Command Prompt and launch Roblox.

Check if Roblox Has Banned Your Account

If you still can’t use Roblox and continue to get an error 268, Roblox may have suspended your account. This usually happens when you go against the company’s terms of use.

You can check that by accessing the Roblox website and logging in to your account. You’ll see a suspended message after logging in if your account is suspended. In this case, you can contact Roblox’s support team to seek a solution.

Stop Using Roblox Cheat Software on Your Computer

If you’re using a cheat tool for Roblox on your computer, you may get an error 268 in the app. Using such tools is against Roblox’s terms of use, and these tools may have caused Roblox to display the above error.

You can fix that by turning off and removing all such tools on your computer. Make sure to give your computer a reboot when you’ve deleted your cheating tools.

Run Roblox With Admin Privileges

Roblox can fail to work when the app doesn’t have the required permissions to function.

You can fix that by running Roblox as an admin on your Windows PC.

1. Find Roblox in your Start menu or on your desktop.
2. Right-click the app and select Run as administrator.

3. Choose Yes in the User Account Control prompt.

If your app works as expected in admin mode, make Windows always launch your app with admin rights using these steps:

1. Right-click your Roblox desktop shortcut and select Properties.
2. Access the Shortcut tab and choose Advanced.
3. Turn on the Run as administrator option and select OK.

4. Choose Apply followed by OK on the Properties window.

Fix Roblox Error Code 268 by Clearing the App’s Cache Files

Like many other apps, Roblox caches various files to speed up your experience in the app. When you encounter an issue in the app, your cached files may be corrupted. Such corruption often causes many problems in the app, and yours may be one of those issues.

Luckily, you can fix that by removing your Roblox cache files. This doesn’t affect your installed games in the app.

1. Open the Run dialog box on your PC by pressing Windows + R.
2. Type the following path in the box and press Enter. This Roblox folder contains all the app’s cache files.
   %temp%\Roblox
3. Select all files in the folder by pressing Ctrl + A.
4. Delete all selected files by right-clicking a file and choosing Delete (a trash can icon).

5. Launch your Roblox app.

Temporary Disable Your Antivirus Software

If you still get an error 268 in your Roblox app, your computer’s antivirus program can block the app.

If you’ve downloaded Roblox from the company’s official site, you can temporarily turn off your antivirus protection and see if that resolves your issue:

1. Open the Windows Security app on your PC.
2. Select Virus & threat protection in the app.
3. Choose Manage settings in the Virus & threat protection settings section.
4. Turn off the Real-time protection toggle.

5. Select Yes in the User Account Control prompt.
6. Launch your Roblox app.

Remove and Reinstall Roblox on Your Computer

If nothing else works, your last resort is to uninstall and reinstall the Roblox app on your computer to resolve any core-level issues.

Note that you’ll lose your local games when you remove Roblox from your computer.

On Windows 11

1. Right-click the Start menu icon and select Settings.
2. Navigate to Apps > Installed apps in Settings.
3. Find Roblox on the app list, select the three dots next to the app, choose Uninstall, and select Uninstall in the prompt.

On Windows 10

1. Open Settings by pressing Windows + I.
2. Select Apps in Settings.
3. Locate Roblox, select the app, choose Uninstall, and select Uninstall in the prompt.

Reboot your PC after removing Roblox, head to the official website, download the app, and install the app on your computer.

Troubleshooting a Roblox Error Code 268 on Your Computer

If Roblox suddenly closes your gaming session with an error code 268, something’s off either with the app or your computer. Fortunately, you can use the methods described above to find and fix your app and your computer’s faulty items, resolving your error 268.

Your Roblox app will then work as expected, allowing you to play all your favorite games in the app.

The post How to Fix a Roblox Error Code 268 first appeared on Online Tech Tips.

Some reasons Discord behaves in the above weird way are that you haven’t fully opened your incoming messages, your app has a minor glitch, your app’s cached files are corrupted, you’re using an outdated app version and more.

Check and Read All Your Discord Messages

Before applying any fixes, ensure you’ve read all the unread messages in your Discord account. It’s possible you have one or more unread messages lying down somewhere in your message list, causing your app to display an unread message badge.

You can fix that by opening all the unread messages in your Discord app.

On Desktop

1. Launch Discord on your computer.
2. Select an unread conversation on the left.
3. Repeat this process for all unread messages.

On Mobile

1. Open Discord on your phone.
2. Select the message icon in the app’s bottom-left corner.
3. Tap and open all your unread messages.

Check Discord’s Nitro Subscription Promotion

If you’ve opened all your unread Discord messages, but you’re still seeing the notification alert, you may have yet to access Discord’s Nitro promotion message. Discord has sent this message to all its users, and you’ll continue to see a notification badge until you open and read this message.

You can do that by opening Discord on your desktop or mobile phone and choosing Nitro. Once you’ve accessed this message, your message alert should be gone.

Fully Close and Relaunch Discord on Your Device

If your message notification without an actual message remains, your Discord desktop or mobile app may be experiencing an issue. Such app glitches can cause many random issues, including displaying message alerts when you have no messages to read.

You can resolve those minor app problems by quitting and relaunching your Discord app.

On Windows 11 and 10

1. Select X in Discord’s top-right corner to close the app.
2. Right-click Discord in your system tray and choose Quit Discord.

3. Relaunch Discord using your preferred method.

On macOS

1. Press Option + Command + Esc on your Mac.
2. Select Discord on the list, choose Force Quit, and select Force Quit.
3. Relaunch Discord using your preferred way.

On Android

1. Tap and hold on Discord in your app drawer or on your home screen and choose App info.
2. Select Force stop on the following page.

3. Choose Force stop in the prompt.
4. Relaunch the app by tapping Discord in your app drawer.

On iPhone

1. Swipe up from the bottom of your phone’s screen and pause in the middle.
2. Find and swipe up on Discord to close the app.

3. Tap Discord on your home screen to relaunch the app.

Check Your Discord Notification Settings

When you have issues with Discord notifications, it’s worth reviewing your app’s alert settings to ensure you haven’t specified anything incorrectly. You can toggle off and back on your app alerts to potentially resolve your issue.

On Desktop

1. Launch Discord on your computer.
2. Select User Settings (a gear icon) in the app’s bottom-left corner.
3. Choose Notifications in the left sidebar.
4. Turn off and back on both Enable Desktop Notifications and Enable Unread Message Badge options.

5. Review and adjust other settings if you’d like.

On Mobile

1. Open Discord on your phone.
2. Select the icon in the app’s bottom-right corner.
3. Scroll down the open page and select Notifications.
4. Toggle off and back on both Get notifications within Discord and Notify on every new message in conversations options.

5. Close and re-open your Discord app.

Clear Discord’s Cache Files

Discord caches various content to enhance your app experience. When you face issues with app’s message notifications, it’s worth clearing your app’s cached content to resolve your error. This is because your cached files might be corrupted, causing the app to display a notification badge even when there are no messages to read.

Note that you don’t lose your chats, servers, or other data when you clear your Discord app cache. Also, you can’t clear an app’s cache files on an iPhone; you must delete the app to remove the app’s cached content.

On Windows 11 and 10

1. Open Run by pressing Windows + R on your PC.
2. Enter the following in the Run box and press Enter:
   %appdata%\discord
3. Highlight the following three folders in the open directory, right-click a selected folder, and choose Delete (a trash can icon).
   Cache
   Code Cache
   GPUCache

4. Launch your Discord app.

On macOS

1. Open a Finder window and select Go > Go to Folder in the menu bar.
2. Enter the following path in the open box and press Enter:
   ~/Library/Application Support/discord
3. Select the following three folders in the open folder, right-click a selected folder, and choose Move to Trash.
   Cache
   Code Cache
   GPUCache
4. Launch your Discord app.

On Android

1. Tap and hold on Discord in your app drawer or on your home screen and select App info.
2. Tap Storage usage on the following screen.
3. Choose Clear cache to delete the app’s cached files.

4. Launch your Discord app.

Update Your Discord App

If you haven’t updated Discord in a long time, your outdated app version might be why you have the message notification issue. You can fix that by updating your app to the latest version.

On Desktop

1. While Discord is running, press Ctrl + R (Windows) or Command + R (macOS) to get the app to check for updates.
2. Close and relaunch Discord, and the app will begin installing the available updates.

On Android

1. Open Play Store on your phone.
2. Find Discord.
3. Select Update to update the app.

On iPhone

1. Launch App Store on your iPhone.
2. Select Updates in the bottom bar.
3. Choose Update next to Discord on the list.

Remove and Reinstall Discord on Your Device

If you continue to see an unwanted message notification despite not having any unread messages in Discord, your app itself might be faulty. Such core-level corruption can cause many problems with your app.

In this case, you can uninstall and reinstall the app on your device to fix your issue. Doing so doesn’t delete your chats, servers, or other data. You can sync these items by logging back into your account in the app.

On Windows 11

1. Launch Settings by pressing Windows + I.
2. Select Apps > Installed apps in Settings.
3. Select the three dots next to Discord, choose Uninstall, and select Uninstall.

On Windows 10

1. Open Settings by pressing Windows + I.
2. Select Apps in Settings.
3. Choose Discord on the list, select Uninstall, and choose Uninstall.

On macOS

1. Launch a Finder window and open the Applications folder.
2. Right-click Discord and choose Move to Trash.

After removing Discord from your Windows or Mac computer, access the Discord website, download the app, and install the app on your machine.

On Android

1. Tap and hold on Discord in your app drawer and choose Uninstall.

2. Select Uninstall in the prompt.
3. Open the Play Store, find Discord, and select Install.

On iPhone

1. Tap and hold on Discord on your home screen.
2. Select Remove App > Delete App in the menu.
3. Open the App Store, find Discord, and select the download icon.

Get Rid of Discord’s Faulty Message Notification Alert on Your Desktop and Mobile

The faulty notification alert makes you think you have an unread message, even though there’s nothing unread in your account. You can fix this Discord error using the methods described in the above guide. Once you’ve done that, your app will stop displaying the random notification badge, resolving your issue.

The post Discord Shows a Notification but No Message? Here’s How to Fix It first appeared on Online Tech Tips.

Some other reasons Chrome has issues loading your sites are that your VPN or proxy server isn’t working correctly, Chrome’s cached data is corrupted, Chrome’s configuration is faulty, and more.

Set the Correct Date and Time on Your Computer

When you encounter a “Your clock is ahead” Chrome error, check and ensure your computer is using the correct date and time settings. You or someone else may have modified these settings, making your machine use the incorrect date and time.

In this case, set your PC’s time and date on the automatic mode so you always have the correct settings on your computer.

On Windows 11

1. Right-click the current time in your screen’s bottom-right corner and choose Adjust date and time.
2. Turn on the Set time automatically option.

3. Enable the Set time zone automatically option.
4. Quit Settings, relaunch Chrome, and access your site.

On Windows 10

1. Right-click the clock in your screen’s bottom-right corner and choose Adjust date/time.
2. Activate the Set time automatically option.

3. Enable the Set time zone automatically option.
4. Close Settings, re-open Chrome, and load your site.

Turn Off the VPN or Proxy Server on Your Computer

If you’re using a VPN or proxy server on your computer, turn these items off and see if that resolves your issue. Sometimes, your web browsers can’t load sites because your VPN or proxy server isn’t working correctly.

You can turn off your VPN by launching your app and toggling off the main option.

If you’re using a proxy server on your PC, use the following steps to turn that server off:

On Windows 11

1. Open Settings by pressing Windows + I.
2. Select Network & internet in the left sidebar.
3. Choose Proxy on the right pane.
4. Turn off Automatically detect settings.

5. Select Set up next to Use a proxy server and disable Use a proxy server.
6. Close Settings, launch Chrome, and open your site.

On Windows 10

1. Access Settings by pressing Windows + I.
2. Choose Network & Internet in Settings.
3. Select Proxy in the left sidebar.
4. Turn off Automatically detect settings on the right.

5. Disable the Use a proxy server option.
6. Quit Settings, open Chrome, and launch your site.

Clear Chrome’s Saved Browsing Data

Chrome caches various files in the browser to improve your surfing sessions. Sometimes, this cached data becomes corrupted, causing your browser to be unable to load your sites. This may be the case with you.

In this case, clear Chrome’s saved browsing data to potentially fix your issue.

1. Open Chrome, select the three dots in the top-right corner, and choose Settings.
2. Select Privacy and security in the left sidebar.

3. Choose Clear browsing data on the right pane.
4. Select All time from the Time range drop-down menu, enable the Cached images and files option, untick all other options, and choose Clear data.

5. Launch a new tab in your browser and try to access your site.
6. If your site fails to load, clear all the data saved in Chrome to fix your issue.

Reset Your Chrome Browser Settings

If your “Your clock is ahead” error persists, Chrome’s browser settings might be faulty. You or someone else may have specified Chrome settings incorrectly, making the browser unable to load your sites.

In this case, reset Chrome to the factory settings to potentially fix your issue. Doing so deletes all your custom settings and lets you set up your browser from scratch. Note that you don’t lose your bookmarks, browsing history, and saved passwords when you reset Chrome.

1. Run Chrome, select the three dots in the top-right corner, and choose Settings.
2. Select Reset settings in the left sidebar.
3. Choose Restore settings to their original defaults on the right pane.

4. Select Reset settings in the prompt.
5. Relaunch Chrome when you’ve reset the settings, then load your site.

Replace Your Computer’s CMOS Battery

If your computer doesn’t retain the correct date and time when you give your machine a reboot, your computer’s CMOS battery might be faulty or dead. This battery allows your machine to retain the correct date and time settings, even when you’ve turned off your PC.

In this case, you may have to replace your current CMOS battery with a new one. You’ll have to open your PC’s physical compartment, take the existing CMOS battery out, and place the new one in.

If you aren’t experienced in performing such tasks, we highly recommend you seek the help of a technician to perform the procedure. This is to ensure you don’t end up damaging other parts of your machine.

Make Chrome Ignore the SSL Certificate Warnings

If your issue remains unresolved, but you must access your site, you can get Chrome to ignore the SSL certificate warnings and load your site anyway. This resolves your issue for the time being and lets you access your site’s contents.

You’ll add a parameter to your Chrome desktop shortcut to make the browser ignore certain warnings. Note that this is a temporary workaround, and you should look into resolving your issue.

1. Right-click Chrome’s shortcut on your desktop and choose Properties.
2. Select the Shortcut tab in Properties.
3. Put your cursor at the end of the existing text in the Target field, press Spacebar, and add the following parameter: –ignore-certificate-errors

4. Select Apply followed by OK at the bottom to save your changes.
5. Launch Chrome using your desktop shortcut and open your site.

Many Ways to Resolve a Clock Error in Your Google Chrome Browser

Chrome’s “Your clock is ahead” error can drive people crazy as the issue doesn’t let you access any sites in your browser. If this error message doesn’t go away despite multiple attempts to access your site, the above-mentioned methods will help you resolve your problem.

When you’ve fixed the issue, Chrome will load your sites just as it should, letting you access all your favorite content. Happy browsing!

The post How to Fix a “Your clock is ahead” Error in Google Chrome first appeared on Online Tech Tips.

Some reasons you have trouble placing calls on your phone are that your SIM card is improperly installed or damaged, the phone’s data roaming option is disabled, your phone can’t find the correct cellular network to connect, your device’s operating system has a minor glitch, and more.

Check if Your Phone Has Network Coverage

When you can’t make phone calls from your phone, the first thing to check is if your phone has network coverage. You can’t make or receive calls when your phone is outside the coverage area.

If your phone’s coverage bar doesn’t show any bars, which indicates your phone isn’t connected to your carrier, move around in your area and see if you get the network.

If your error continues even after receiving network signals, follow further fixes below.

Enable and Disable Your Phone’s Airplane Mode

When your phone experiences connectivity issues, you can toggle your phone’s flight mode on and off to resolve your problem, hopefully. This is because turning on flight mode disconnects your phone from all networks, and turning the mode back off re-connects your phone to your networks, fixing your issue.

On Android

1. Pull down twice from the top of your phone’s screen.
2. Tap the airplane icon in the open menu to turn on flight mode.

3. Turn off the mode by tapping the same flight icon.

On iPhone

1. Swipe down from the top-right corner of your phone.
2. Tap the flight icon in the menu to turn on airplane mode.

3. Turn off the mode by tapping the same flight icon.

Remove and Reinsert the SIM Card Into Your Phone

If your SIM card is improperly installed or damaged, that may be why you can’t make phone calls from your device. A damaged or incorrectly placed SIM card prevents your phone from connecting to your carrier, preventing incoming and outgoing calls.

You can check your SIM card’s condition by removing the SIM tray from your phone and the card from the tray. If your card’s condition looks good, place the card properly on the tray, push the tray back into your phone, and try to make a phone call.

Also, you can get a replacement SIM card from your carrier if your current card is damaged.

Restart Your iPhone or Android Phone

Sometimes, your phone’s minor glitches cause your call features to stop working. This may be the case with your phone, preventing you from placing calls.

You can fix many minor system issues on your iPhone or Android phone by restarting it.

On Android

1. Press and hold down the Power button until a menu appears.
2. Select Restart in the menu to reboot your phone.

3. Try to make your phone call.

On iPhone

1. Turn off your iPhone by pressing Volume Up + Side or Volume Down + Side.
2. Drag the slider to finish powering off your phone.

3. Turn on your phone by pressing and holding down the Side button.
4. Make your voice call.

Turn On Data Roaming on Your Phone

Some carriers require you to enable data roaming to place phone calls. If you’ve turned off this option on your phone, turn the option on to resolve your issue.

Note that your carrier may charge a fee for using data while roaming. Get in touch with your network provider to learn more about the costs.

On Android

1. Open Settings on your phone.
2. Select Mobile network in Settings.
3. Choose your SIM card on the list if your phone supports multiple SIM cards.
4. Turn on the Data roaming option.

5. Place your phone call.

On iPhone

1. Launch Settings on your iPhone.
2. Select Mobile Data in Settings.
3. Choose Mobile Data Options.
4. Enable Data Roaming.

5. Make your call.

Choose Your Network Operator Manually

By default, your phone automatically finds and connects to your cellular provider. However, it’s worth choosing the provider manually when you have trouble placing calls on your phone. It’s possible your phone is confused about what carrier to choose, which you can fix by selecting the carrier manually.

On Android

1. Open Settings on your phone.
2. Select Mobile network and tap your SIM card.
3. Choose Carrier on the following screen.
4. Turn off the Auto select option.

5. Select your carrier manually on the list.

On iPhone

1. Open Settings on your phone.
2. Select Mobile Data in Settings.
3. Choose Network Selection.
4. Turn off the Automatic toggle.

5. Manually select your carrier on the list.

Update iOS or Android on Your Phone

If your phone is using an old iOS or Android version, that can cause various issues on your device. An outdated operating system version may be why you can’t make phone calls from your phone.

In this case, update your phone’s operating system to resolve your call error.

On Android

1. Open Settings on your phone.
2. Scroll to the bottom and choose About device.
3. Select Software update.

4. Download and install the available updates.

On iPhone

1. Launch Settings on your phone.
2. Select General > Software Update in Settings.

3. Download and install the latest iOS updates.

Factory Reset Network Settings on Your iPhone or Android Phone

If your phone still can’t make calls and you continue getting a “Cellular network not available for voice calls” error, your network settings might be incorrect. You or someone else may have modified your phone’s network configuration incorrectly, causing the phone not to make calls.

In this case, you can reset your device’s network settings to fix your issue potentially.

On Android

1. Open Settings on your phone.
2. Navigate to System settings > Back up and reset > Reset phone in Settings.
3. Choose Reset network settings.

4. Authorize yourself using biometrics or a PIN and finish the reset process.

On iPhone

1. Access Settings on your iPhone.
2. Select General > Reset in Settings.
3. Choose Reset Network Settings.

4. Authenticate yourself and tap Reset Network Settings in the prompt.

Contact Your Network Provider

If your “Cellular network not available for voice calls” error persists, your last option is to contact your carrier. Something may be wrong on your carrier’s end, causing your call issue.

You can verify that and seek a solution to your problem by contacting your specific network provider. You can reach most providers online using their official websites.

Solve the Cellular Network Error Stopping Your Calls

You can’t make calls and get an error on your iOS or Android device for many reasons. Your carrier may have issues on its end, or your phone may be suffering from a bug. Either way, you can use the above mentioned methods to fix your error and start placing your calls.

The post How to Fix a “Cellular network not available for voice calls” Error first appeared on Online Tech Tips.

Does YouTube default to 360p quality for your videos? At 360p, YouTube videos can appear blurry. Some reasons why YouTube chooses to play your videos in 360p are that your internet connection is slow, you have yet to set the default video quality, your web browser settings are incorrect, and more.

Check if Your Internet Connection Is Slow

The most common reason YouTube plays your videos in 360p is that your internet connection is slow. Your connection speed isn’t fast enough to play videos in higher quality, which forces the platform to choose a lower quality for your video playbacks.

In this case, check if your internet connection is fast enough using a site like Fast or Speedtest. These sites will check your connection’s speed and let you know the current speed.

If your connection is slow, contact your internet service provider (ISP) to upgrade to a higher-speed plan.

Manually Change Your YouTube Video’s Playback Quality

If YouTube doesn’t automatically enhance your video quality, manually choose the high-quality option for your video playbacks. You can do this on YouTube’s desktop site as well as YouTube’s app for iPhone, iPad, and Android.

Changing YouTube Playback Quality On Desktop

1. Open your preferred web browser and access YouTube.com.
2. Start playing your video on the site.
3. Select Settings (a gear icon) in the video player’s bottom bar.
4. Select Quality and choose your preferred quality.

Changing YouTube Playback Quality On Mobile

1. Open the YouTube app on your iPhone, iPad, or Android phone.
2. Play a video.
3. Select Settings (a gear icon) in the video player’s top-right corner.
4. Choose Quality in the menu.
5. Select Advanced and choose your preferred video quality.

Set the Default Video Quality in YouTube for Android, iPhone, and iPad

Unlike YouTube’s desktop site, you can set the default video quality in the platform’s app on your iPhone, iPad, or Android device. This means you can fix your YouTube reverting to 360p quality issue by choosing your preferred video resolution in the app.

Note that YouTube will use your chosen video quality for all future video playbacks in the YouTube app on your phone.

1. Launch the YouTube app on your phone.
2. Select You in the app’s bottom bar.
3. Tap Settings (a gear icon) in the top-right corner.
4. Select Video quality preferences in the menu.
5. Choose Higher picture quality in both Video Quality on Mobile Networks and Video Quality on Wi-Fi sections.

Note that YouTube will use relatively more internet data when you choose to play your videos in high quality. You might want to keep an eye on your data usage if you have a limited data plan.

Clear YouTube’s Cache on Your Android Phone

If YouTube continues to bring your videos to 360p quality, it’s possible the app’s cached files are corrupted. When such corruption happens, your app can cause various random problems.

Luckily, you can fix your app’s bad cache by wiping off the cache on your phone. This doesn’t delete your data in the app and allows you to fix many issues with your app.

Note that you can only clear an app’s cache on Android. The iPhone and iPad don’t allow you to remove an installed app’s cached data.

1. Tap and hold on YouTube on your home screen or in your app drawer.
2. Select App info in the menu.
3. Choose Storage usage on the following screen.
4. Select Clear cache to delete your app’s cached data.

5. Launch your YouTube app and play your videos.

Uninstall and Reinstall YouTube on Your iPhone or iPad

If you’re using YouTube on an iPhone or iPad, and the app continues to play your videos in 360p quality, remove and reinstall the app to see if that fixes your issue. This is because your app’s core files might be corrupted, causing the problem.

1. Find YouTube on your device’s home screen.
2. Tap and hold on the app and select Remove App > Delete App.
3. Reinstall the app by opening App Store, finding YouTube, and selecting the download icon.

Reset Your Desktop Web Browser’s Settings

One reason YouTube defaults to 360p video quality on desktop is that your web browser’s settings are configured incorrectly. You or someone else may have tweaked your browser settings incorrectly, causing the problem.

In this case, reset your browser settings, and your issue should be resolved.

You can reset Google Chrome by opening the browser, selecting the three dots in the top-right corner, choosing Settings, selecting Reset settings in the left sidebar, choosing Restore settings to their original defaults on the right, and selecting Reset settings.

To reset Mozilla Firefox, open the browser, select the three horizontal lines in the top-right corner, choose Help > More troubleshooting information, select Refresh Firefox, and choose Refresh Firefox in the prompt.

You can bring Microsoft Edge’s settings to the defaults by launching the browser, selecting the three dots in the top-right corner, choosing Settings, selecting Reset settings in the left sidebar, choosing Restore settings to their default values, and selecting Reset.

Close and relaunch your web browser when you’ve reset the settings, then launch YouTube.com and see what quality your videos play in.

Force YouTube to Use Your Specified Video Quality Using a Web Browser Extension

If your issue still isn’t resolved in your desktop web browser, you can utilize a browser extension to force YouTube to use your specified resolution for your videos. This prevents the site from switching to 360p for your video playbacks.

If you’re a Google Chrome or Microsoft Edge user, you can get the Auto HD/4k/8k for YouTube – YouTube Auto HD extension. Mozilla Firefox users can achieve the same in their web browser using the YouTube High Definition add-on.

Once you’ve installed an extension, configure that extension and choose your preferred video quality. Then, YouTube will play all your videos in your chosen resolution.

Prevent YouTube From Switching to 360p Quality for Your Videos

Gone are the days when 360p was considered a good resolution for videos. If YouTube keeps reverting to that quality, use the methods described above, and your issue will be resolved. YouTube will then play your videos in your chosen quality, allowing you to enjoy your watching sessions.

The post Why Does YouTube Default to 360p? (and How to Fix It) first appeared on Online Tech Tips.

1. Turn Off Your Phone’s Silent Mode

When you have trouble playing sounds on your smartphone, the first thing to check is if your phone is in silent mode. You or someone else may have enabled this mode, causing your phone not to play any sounds.

In this case, turn off the mode and bring your phone back to Ring mode to fix your issue.

On Android

1. Slide the Ring/Silent toggle on your phone to disable Silent mode and enable Ring mode.
2. Play your Instagram Story.

On iPhone

1. Flip the Ring/Silent switch so you don’t see the orange color behind the switch. This indicates your phone is in Ring mode.
2. Open and play your Instagram Story.

2. Turn Up Your Phone’s Volume to Fix a No Sound Issue

If you still don’t get audio in your Instagram Stories, increase your phone’s volume to see if that fixes your problem. Your phone’s current volume might be too low, making the Story sound inaudible.

You can use your phone’s physical Volume Up key to increase the volume. Keep pressing this key until your phone has reached at least 50% volume level. Then, play your Instagram Story and see if you can hear the audio.

3. Turn Off Bluetooth on Your Phone

One reason you can’t hear the audio in Instagram Stories is that you’ve connected a Bluetooth audio accessory to your phone, and your phone is routing all the audio to that device. You can disconnect your accessory from your phone to resolve your issue.

A quick way to verify and fix that is to turn off Bluetooth on your device.

On Android

1. Pull down twice from the top of your phone’s screen.
2. Select Bluetooth in the menu to turn off the feature.

3. Play your Instagram Story.

On iPhone

1. Swipe down from the top-right corner of your iPhone’s screen.
2. Tap the Bluetooth icon to turn off the feature.

3. Access your Instagram Story.

4. Clear Instagram’s Cache Files on Your Android Phone

If you still don’t hear the audio for Stories in your Instagram feed, your app’s cache files might be corrupted. Like many other apps, Instagram creates and utilizes cache files to improve your overall app experience. When these files become corrupted, you experience various issues in the app, including the one you’re currently facing.

You can fix that issue by clearing your app’s cache files. You don’t lose your account data when you do this, and Instagram will rebuild these files as you use the app.

Note that you can only perform this procedure on an Android phone. The iPhone doesn’t allow you to clear an app’s cache files.

1. Open your phone’s app drawer, tap and hold on Instagram, and select App info.
2. Choose Storage usage on the following screen.

3. Select Clear cache to delete your app’s cached files.

4. Open the Instagram app and play your Story.

5. Install Pending Instagram Updates on Your iPhone or Android Phone

Instagram’s outdated app version can cause many random issues, and this may be the reason you have trouble playing the audio for your Instagram Stories. You can fix version-related issues like this by updating your app on your phone.

Updating Instagram on your phone fixes many app bugs and possibly adds new features.

On Android

1. Launch Play Store on your phone.
2. Find Instagram in the store.
3. Select Update next to the app to bring the app to the latest version.

On iPhone

1. Open App Store on your iPhone.
2. Select Updates in the bottom bar.
3. Choose Update next to Instagram on the list.

6. Use a VPN to Unmute Instagram Stories

If you don’t hear the audio only in certain Stories on Instagram, those Stories’ soundtracks might be unavailable in your region. Instagram may not have the rights to play those soundtracks in your current region, causing your Stories to remain muted.

In this case, you can bypass that restriction by using a VPN on your phone. A VPN allows you to change your phone’s online location, letting you bypass many limits on various apps and sites.

There are many VPN apps you can choose from, and nearly all of them work on both iOS and Android devices. After installing such an app, launch the app, turn on the service, and play your Instagram Story.

7. Sign Out and Back Into Your Instagram Account

If your phone still fails to play the audio for your Instagram Story, your login session in the app might have a problem. You can resolve these login-related issues by signing out and back into your account in the app.

You don’t lose your account data when you do this, but you’ll have to enter your account’s username and password to log back in.

1. Open Instagram on your phone.
2. Select your profile icon in the bottom bar.
3. Tap the three horizontal lines in the top-right corner.
4. Choose Settings and privacy in the menu.
5. Scroll to the bottom and choose Log out [Username].

6. Log back into your account in the app.

8. Remove and Reinstall Instagram on Your Phone

If your Instagram Stories remain muted even after following the above methods, your app itself may be faulty. It isn’t too uncommon for apps to go corrupt and malfunction, and this may be the case with your Instagram app.

In this case, you can resolve the issue by removing and reinstalling the app on your phone. This deletes all app files from your phone and installs new files, fixing all file-related issues.

You don’t lose any data when you do this. However, you’ll have to log back into your account when you reinstall the app on your phone.

On Android

1. Tap and hold on Instagram in your app drawer and select Uninstall.

2. Choose Uninstall in the prompt.
3. Re-download the app by opening Play Store, finding Instagram, and tapping Install.

On iPhone

1. Tap and hold on Instagram on your phone’s home screen.
2. Select Remove App > Delete App in the menu.
3. Reinstall the app by launching App Store, finding Instagram, and selecting the download icon.

9. The Instagram Story Doesn’t Have Any Audio

If reinstalling the app didn’t fix your issue, it’s possible your Instagram Story itself is muted. The creator may not have added any music tracks to the Story, keeping the Story soundless.

In this case, you can’t do anything as the original Story is without audio.

Many Ways to Resolve an Instagram Story Sound Issue on Your Phone

If your phone doesn’t play any music when you access an Instagram Story, there’s a good chance something is wrong on your phone. You can tweak a few options here and there on your phone as well as in the Instagram app to possibly resolve your issue.

Once you’ve done that, you can find that all your Instagram Stories play the audio. Happy using this social media platform!

The post Instagram Stories Sound Muted: 9 Ways to Unmute It first appeared on Online Tech Tips.

Some other reasons you can’t get past the Steam captcha page are that your web browser cache is corrupted, your DNS cache is faulty, you’re using an incompatible VPN or proxy, and more. In this tutorial, we’ll take a look at all these reasons, starting with the most likely ones.

Enter Your Steam Captcha Correctly

When you face issues with the captcha on Steam, ensure you’re entering the captcha correctly. You may be making mistakes while entering the digits and alphabets from the shown image, leading to your issue.

Be very careful while entering the captcha, and double-check the entered value before submitting the form. If you have someone around you, it may be a good idea to seek their assistance in filling up the captcha field.

Close and Relaunch Your Web Browser

If Steam doesn’t accept your captcha despite entering the value correctly, your web browser may have a temporary issue. Such minor problems can cause your browser to malfunction, leading to a captcha issue in some cases.

In this case, you can give your browser a reboot to potentially fix your error. Closing and relaunching the browser turns off and back on all the browser features, fixing minor issues with those items.

Make sure you’ve saved your unsaved work before closing and reopening your browser.

1. Select X in your web browser’s top-right corner to quit the browser.

2. Relaunch the browser by double-clicking the browser shortcut on your desktop. Another way to do that is to open the Start menu, find your browser, and select your browser in the search results.
3. Load the Steam site and see if you can get past the captcha screen.

Delete Your Web Browser Cache

Your web browser caches various web files to improve your browsing experience. Sometimes, these saved files become corrupted, causing random issues in the browser. Your browser may be suffering from a bad cache, causing your problem.

In this case, clear your web browser’s cached data to resolve your issue. Your web browser will rebuild this cache as you visit sites. Also, you don’t lose your bookmarks, passwords, browsing history, and other content when you clear the browsing cache.

Google Chrome

1. Open Chrome, type the following in the address bar, and press Enter:
   chrome://settings/clearBrowserData
2. Choose All time from the Time range drop-down menu, select the Cached images and files option, deselect all other options, and choose Clear data.

3. Close and reopen Chrome, then launch the Steam site.

Mozilla Firefox

1. Launch Firefox, select the three horizontal lines in the top-right corner, and choose History > Clear recent history.
2. Choose Everything in the Time range to clear drop-down menu, enable the Cache option, disable all other options, and choose Clear Now.

3. Quit and relaunch Firefox, then open the Steam site.

Microsoft Edge

1. Access Edge, enter the following in the address bar, and press Enter:
   edge://settings/clearBrowserData
2. Select All time from the Time range drop-down menu, activate the Cached images and files option, deactivate all other options, and choose Clear now.

3. Close and reopen Edge, then access your Steam site.

Flush DNS Cache on Your Computer

Your computer caches DNS queries to help your web-enabled apps quickly translate domain names to IP addresses. It’s possible this cache has become corrupted, causing the Steam site not to work as expected.

In this case, clear your DNS cache, and your issue will be resolved. You don’t lose any personal data when you do this, and your computer will rebuild your DNS cache.

1. Open your PC’s Start menu, find Command Prompt, and launch the tool.
2. Type the following command on the CMD window and press Enter:
   ipconfig /flushdns

3. Close Command Prompt when you’ve cleared the DNS cache.
4. Launch your web browser and access the Steam site.

Turn Off Your VPN and Proxy to Fix Steam Captcha Not Working

If you’re using a VPN or proxy server on your computer, these items may be interfering with Steam’s captcha system. It’s a good idea to turn these features off when you experience issues loading or working with an online site.

Disabling your VPN service is as easy as launching your VPN app and turning off the main toggle.

You can turn off the proxy server on your Windows 11 or Windows 10 PC as follows:

Windows 11

1. Open Settings by pressing Windows + I.
2. Select Network & internet in the left sidebar.
3. Choose Proxy on the right pane to access your proxy settings.
4. Turn off the Automatically detect settings option.

5. Select Set up next to Use a proxy server and turn off Use a proxy server.
6. Relaunch your web browser and open the Steam site.

Windows 10

1. Launch Settings by pressing Windows + I.
2. Select Network & Internet in Settings.
3. Choose Proxy in the left sidebar.
4. Toggle off Automatically detect settings on the right.

5. Turn off Use a proxy server.
6. Reopen your browser and launch the Steam site.

Use Steam’s App on Your iPhone or Android Phone

If you still can’t solve Steam’s captcha and can’t sign in to your existing account or create a new account, use Steam’s app on your iPhone or Android phone to get around the issue. User reports say that Steam gives relatively easy captchas on the mobile app, allowing users to log in or create new accounts with ease.

Once you’ve created a new account using Steam’s mobile app, or you’ve logged in to your existing account in the app, you can scan a QR code on your desktop using your Steam mobile app to sign in to your account on the desktop.

1. Download and install the free Steam app on your iPhone or Android phone.
2. Log in to your account or create a new account in the app.
3. Select Steam Guard in the app’s bottom bar.

4. Open the Steam site on your desktop and select login in the top-right corner.

5. Scan the displayed QR code using your phone’s Steam app.
6. Steam will log you into your account in your desktop browser.

Troubleshooting Steam’s Captcha Error Using Many Ways on Your Computer

Steam’s captcha error prevents you from signing in to your account or creating a new account. If your issue doesn’t go away after multiple attempts, use the methods outlined above to fix the items causing the problem. Your Steam issue will then be fixed.

You can then access your Steam account settings, games, and any other content available in your profile. Happy gaming!

The post Steam Captcha Not Working: How to Fix It first appeared on Online Tech Tips.

Some reasons you can’t send or receive messages on Instagram are that Instagram is down, your app’s cache is faulty, your phone’s operating system has a minor problem, your login session in the app isn’t working correctly, and more.

1. Check Your Apple iPhone or Android Phone’s Internet Connection

Instagram relies on your phone’s internet connection to send and receive messages. It’s possible your phone’s internet has stopped working, causing your DMs not to function.

In this case, check and ensure your internet connection is active. You can do this by launching an internet-enabled app on your phone and accessing some web content. If your content doesn’t load, your connection is faulty.

You can follow a few basic troubleshooting tips, like rejoining your Wi-Fi network and rebooting your router, to potentially fix your internet problems. If these methods don’t work, contact your internet service provider (ISP) for further help.

2. Check if Instagram Is Down

If your phone’s internet connection is active, check if Instagram’s servers are facing an outage. The platform’s servers may be experiencing issues, causing your DM issue.

You can check if Instagram is down by visiting the Downdetector site. This site collects downtime reports from users and lets you know if an online service is down.

If that site says Instagram is down, you can’t do anything but wait until the company restores the service. In the meantime, you can use other instant messaging apps to stay in touch with your friends and family.

3. Force Close and Reopen the Instagram App

One reason your DMs aren’t working is that your Instagram app has glitches. These minor app problems can prevent you from accessing various app features.

In this case, you can try to resolve those minor issues by force closing and reopening your Instagram app. Note that you can only force close an app on Android devices.

1. Launch your phone’s app drawer, tap and hold on Instagram, and select App info.
2. Choose Force stop on the open screen.

3. Select Force stop in the prompt.
4. Launch your Instagram app.

4. Clear Instagram Cache on Your Android Phone

If your Instagram DMs still aren’t working, your app’s saved cache might be corrupted. A corrupt app cache prevents the app from functioning normally, causing many issues. Luckily, fixing a bad cache is easy, as you can clear the faulty cache and relaunch your app.

Clearing your app’s cache doesn’t delete your account data in the app. Your app will rebuild this cache as you use the app features. Note that you can only clear an app’s cache on Android. You’ll have to uninstall and reinstall the app on an iPhone to remove the app’s cached data.

1. Open your phone’s app drawer, tap and hold on Instagram, and select App info.
2. Choose Storage usage on the following screen.
3. Select Clear cache to remove the app’s cached files.

4. Launch your Instagram app.

5. Update Instagram for iOS or Android

If you’re using an outdated version of Instagram on your phone, that may be why you can’t send and receive messages. Old app versions are often buggy, and one way to resolve those bugs is to update your app.

Updating Instagram resolves your app bugs and possibly brings new features.

On Android

1. Open Play Store on your phone.
2. Find Instagram.
3. Select Update next to the app to update the app to the latest version.

On iPhone

1. Launch App Store on your iOS device.
2. Select Updates in the bottom bar.
3. Choose Update next to Instagram on the list.

Launch your updated Instagram app, and your DM issue should be resolved.

6. Fix Instagram DMs Not Working by Restarting Your iPhone or Android Phone

If your Instagram DM problem still isn’t fixed, your iPhone or Android phone may be experiencing an issue. Your phone’s system issues can affect your installed apps, which may be the case with you.

You can try to fix your phone’s minor issues by rebooting your phone. Doing so turns off and back on all your phone features, possibly fixing many minor glitches.

Ensure you’ve saved your unsaved work before powering off your phone.

On Android

1. Press and hold down the Power button on your phone.
2. Select Restart in the menu.

3. Open Instagram when your phone boots up.

On iPhone

1. Press and hold down Volume Up + Side or Volume Down + Side on your phone.
2. Drag the slider to the right to turn off your phone.

3. Turn on your phone by pressing and holding down the Side button.
4. Launch the Instagram app.

7. Sign Out and Back Into Your Instagram Account

If you continue to face issues sending or receiving messages with Instagram’s DM feature, your login session in the app may be problematic. Such issues can prevent your app from fetching new messages from Instagram’s servers.

One way to fix this issue is to log out and back into your account in the app. Doing so refreshes your login session, fixing the current login problems.

1. Launch Instagram on your phone.
2. Select your profile picture in the bottom bar.
3. Tap the three horizontal lines in the top-right corner and choose Settings and privacy.
4. Scroll down the page and choose Log out [Your Username].

5. Close and relaunch Instagram, then log back into your account.

8. Fix Instagram Direct Messages Issues by Reinstalling the App

If your Instagram DMs haven’t started working even after following the above methods, your app itself may be faulty. Such app issues are common, and you can resolve these problems by removing and reinstalling your app.

Uninstalling the app removes all the app’s bad files, and redownloading the app brings working new app files. You don’t lose your account data when you do this; however, you’ll have to log back into your account.

On Android

1. Tap and hold on Instagram in your app drawer and choose Uninstall.

2. Select Uninstall in the prompt.
3. Launch Google Play Store, find Instagram, and tap Install.

On iPhone

1. Tap and hold on Instagram on your home screen and choose Remove App > Delete App.
2. Open App Store, find Instagram, and tap the download icon.

Restore Instagram’s DM Functionality on Your iPhone or Android Phone

Instagram’s Direct Messages feature stops working for various reasons. Your app may be faulty, or there may be an issue with your phone. Either way, you can follow the above-mentioned methods to resolve your problem and resume your chat sessions.

We hope the guide helps you out.

The post Instagram DMs Not Working: 8 Ways to Fix first appeared on Online Tech Tips.

If you’re curious why Steam displays the above error, some causes are that your Steam client has a problem, your download cache is corrupted, your PC’s firewall has blocked Steam’s access to the internet, and more.

Check Steam Server Status

When Steam fails to log you into your account, check if the platform’s servers are facing an outage. Steam’s servers may be down, causing your client to be unable to load your account. This is a rare situation, but it does happen.

You can verify if that’s the case by heading to the unofficial Steam Status or the Downdetector site. These sites will tell you if users have reported issues using Steam. If you find Steam is indeed experiencing problems, wait until the company fixes those issues and brings the service back up.

In the meantime, you can play your other games and even use other gaming clients like Roblox.

Switch Between Offline and Online Modes in Steam

When you have trouble using Steam, you can try to resolve your issue by toggling between offline and online modes in your app. Doing so forces the app to connect to the internet, possibly resolving your login error.

1. Launch Steam on your computer.
2. Select Steam > Go Offline in the menu bar.

3. Choose Steam > Go Online in the menu bar.

Force Close and Relaunch Steam on Your Computer

If switching between offline and online mode didn’t fix your Steam problem, force close and re-open your app to possibly resolve your issue. This method should work if Steam is experiencing minor app glitches.

1. Right-click the Windows taskbar and choose Task Manager.
2. Find Steam on the list, right-click the app, and choose End task.

3. Quit Task Manager.
4. Open the Start menu, find Steam, and launch the app.

Close Other Programs Running on Your Computer

Sometimes, Steam doesn’t work as intended because your other apps are interfering with it. You may have an app that’s interfering with Steam’s functionality, preventing the app from signing you into your account.

In this case, close all other running apps on your computer and see if that makes Steam work. You can close an app in Windows by selecting X in the app’s top-right corner. Use Task Manager if an app refuses to close.

That should eliminate any interference and allow Steam to work without problems.

Clear Your Steam Download Cache

When you experience issues using Steam, one item you can clear to possibly resolve your issues is Steam’s download cache. The company recommends you clear this cache when you have problems using the app.

You don’t lose your account data when you do this, and Steam will rebuild the cache as you use the app.

1. Open Steam on your computer.
2. Select Steam > Settings in the menu bar.
3. Choose Downloads in the left sidebar.
4. Select Clear Cache next to Clear Download Cache.

5. Choose Confirm in the prompt to continue.

Update Your Steam App

If you’re using an old version of Steam, your app may have bugs and other issues, causing your login problem. It’s common for old app versions to have issues, and you can fix those problems by updating your app.

Updating Steam resolves many app bugs and possibly adds new features.

1. Run Steam on your machine.
2. Select Steam > Check for Steam Client Updates.

3. Allow Steam to find and install the latest app updates.
4. Close and relaunch Steam, then log in to your account.

Restart Your Windows PC

If your Steam login error persists, give your computer a reboot to potentially resolve your problem. This is because your computer’s operating system may be experiencing an issue, which you can resolve by restarting the computer.

1. Open your PC’s Start menu.
2. Select the Power icon in the menu.
3. Choose Restart.

4. Launch your Steam app.

Turn Off Your Firewall to Fix Steam’s Login Problem

If Steam still can’t connect to its servers and fails to log you in, your computer’s firewall may have blocked Steam’s internet access. This happens when your firewall detects a suspicious connection, but that may be a false-positive report.

In this case, temporarily turn off your firewall and see if that resolves your issue.

1. Open the Windows Security app on your PC.
2. Select Firewall & network protection in the app.
3. Choose the network that says (active).
4. Disable the Microsoft Defender Firewall toggle.

5. Select Yes in the User Account Control prompt.
6. Launch Steam and see if you can log in.

Reinstall Steam on Your Computer

If nothing else works, your last resort is to delete and reinstall the Steam app on your computer. This fixes your app’s corrupted files, which may be causing your login error.

On Windows 11

1. Open Settings by pressing Windows + I.
2. Select Apps in the left sidebar.
3. Choose Installed apps on the right pane.
4. Find Steam, select the three dots next to the app, and choose Uninstall.

5. Select Uninstall in the prompt.

On Windows 10

1. Launch Settings using the Windows + I keyboard combination.
2. Select Apps in Settings.
3. Find Steam, select the app, and choose Uninstall.

4. Select Uninstall in the prompt.

After removing the app, head to Steam’s website and download and install a fresh version of the app on your computer.

Troubleshooting Steam’s Verifying Login Information Error

Steam’s login error prevents you from signing in to your account and accessing your installed games. If your issue isn’t resolved after a few sign-in attempts, the methods outlined above will help you deal with the issue.

Once you’ve made a few changes here and there on your system, Steam will start working just as it should, letting you access all your gaming content.

The post How to Fix a Steam Verifying Login Information Error first appeared on Online Tech Tips.

A few other reasons you can’t see comments on Facebook are that your Facebook app is glitchy, you’re using an outdated app version, your app has core file issues, and more.

Check Your Smartphone’s Internet Connection

The most common reason your Facebook comments aren’t loading is that your internet connection has stopped working. Your Apple iPhone or Android phone may have lost internet access, causing your comments not to load.

In this case, check and fix your phone’s internet connection problems. You can launch a web browser and try to load a site to check if your connection is active. If your connection is faulty, try to resolve the problem by rejoining your wireless network, restarting your router, or contacting your internet service provider (ISP).

Check if Facebook’s Servers Are Down

If Facebook’s servers are experiencing an outage, that can cause your comments not to load. Facebook isn’t always up, and there are occasions when the social media platform faces outages.

In this case, check if Facebook is currently down using a site like Downdetector. If this site says the social media platform is down, wait until the company fixes the issue and brings the service back up. You can’t do anything on your end to resolve the problem.

Close and Relaunch Your Facebook Application

If your Facebook comments still aren’t loading, your app may be experiencing problems. Such app glitches are common, and you can experience these problems in many other apps as well.

One way to fix these minor app problems is by closing and reopening your apps. This turns off and re-enables all your app features, fixing many minor issues.

On Android

1. Press the Recents button to view your open apps.
2. Find and swipe up on Facebook to close the app.

3. Launch the app from your app drawer.

On iPhone

1. Swipe up from the bottom of your screen and pause in the middle.
2. Find and swipe up on Facebook to quit the app.
3. Relaunch the app by tapping the app icon on your home screen.

Clear Your Facebook App’s Cache Files

Your Facebook app stores various temporary files on your phone to enhance your app experience. You may start to experience issues in your app if these cached files become corrupted. This may have happened to your Facebook app.

Luckily, fixing an app’s bad cache is as easy as clearing the cache. Doing so only deletes your app’s temporary files and doesn’t affect your personal data.

Note that only Android allows you to clear an app’s cache files. You have to remove and reinstall the app on an iPhone to delete the app’s cache.

1. Launch your Android phone’s app drawer, tap and hold on Facebook, and select App info.
2. Choose Storage usage on the following screen.
3. Select Clear cache to remove the app’s cached data.

4. Launch the app.

Update Your Facebook Mobile App

If you’re using the Facebook app’s old version on your phone, that may be why you have issues loading your comments. Old app versions often have bugs and other problems, which prevent the app from working normally.

Fortunately, you can fix that with ease by updating your app to the latest version. This patches your app’s bugs and possibly adds new features.

On Android

1. Launch Play Store on your phone.
2. Find the Facebook app.
3. Tap Update to update the app.

On iPhone

1. Open App Store on your phone.
2. Tap the Updates tab at the bottom.
3. Choose Update next to Facebook on the list.

Fix Facebook Comments Not Loading by Restarting Your iPhone or Android Phone

If your Facebook app update didn’t fix your issue, your phone’s operating system may be acting up. Such system problems can cause your installed apps to malfunction.

In this case, give your iPhone or Android phone a restart to possibly resolve your problem. Restarting often helps fix many minor issues on your devices.

On Android

1. Hold down the Power button on your phone.
2. Select Restart in the menu to reboot your phone.

3. Launch Facebook when the phone restarts.

On iPhone

1. Press either Volume button and Side button at the same time.
2. Drag the slider to power off the phone.

3. Power on the phone by pressing and holding down the Side button.
4. Open the Facebook app.

Log Out and Back Into Your Facebook Account

If your Facebook comment issue persists, your login session in the app may be problematic. One way to get around these sign-in-related problems is by signing out and back into your account in the app.

That refreshes your account session in the app and possibly fixes your issue.

1. Launch Facebook on your phone.
2. Select Menu.
3. Choose Log out at the bottom.

4. Sign back into your account.

Uninstall and Reinstall Facebook on Your Phone

If the above methods haven’t fixed your Facebook comment issue, it’s likely the problem is with your Facebook app. Your app may be faulty at its core, causing your problem.

In this case, you can resolve the issue by removing and reinstalling the app on your phone. Doing so deletes all your current app files and brings new files. You’ll have to log back into your account when you re-download the app, so keep your logins handy.

On Android

1. Find Facebook in your app drawer, tap and hold on the app, and select Uninstall.

2. Choose Uninstall in the prompt.
3. Re-download the app by launching Play Store, finding Facebook, and choosing Install.

On iPhone

1. Tap and hold on Facebook on your home screen.
2. Choose Remove App > Delete App in the menu.
3. Reinstall the app by visiting App Store, locating Facebook, and tapping the download icon.

The Comment May Have Been Deleted

If even reinstalling the app didn’t fix your issue, the comment you want to see may be deleted. The original comment author or Facebook may have removed the comment from your post.

Facebook usually removes the comments that go against the platform’s guidelines. This may have happened to the specific comment you want to see.

Your “Why Can’t I See Facebook Comments?” Question Is Answered

Facebook’s comments can go missing for various reasons. Something on Facebook’s end may be off, or your mobile app may be experiencing issues. Regardless, you can use the above methods to resolve your problem and access your comments again.

We hope the guide helps you see the comments you’re interested in.

The post Why Can’t You See Comments on Facebook? (And How to Fix It) first appeared on Online Tech Tips.

A few other reasons your Spotify for Windows or macOS app displays the above error are that your computer’s firewall has blocked the app’s internet access, your login session in the app has a problem, your app files are corrupted, and more.

1. Update the Spotify App on Your Windows or Mac Computer

When you encounter an access point 22 error, the first thing to do is update your app to the latest version of Spotify. An outdated app version is often the reason you get the above error, and updating the app should fix that.

You can update Spotify on both Windows and Mac operating systems with ease, as the update option is built right into the app. Updating the app fixes your app issues and may also provide new features.

On Windows 11 and 10

1. Launch Spotify on your Windows PC.
2. Select the three dots in the top-left corner.
3. Choose Help > About Spotify in the menu bar.

4. Select Click here to download to download and install the available app updates.

On macOS

1. Open the Spotify app on your Mac.
2. Select Spotify > About Spotify in the menu bar.
3. Choose Click here to download to download and install the app updates.

2. Turn Off Your Firewall to Fix a Spotify Error Code Access Point 22

If your Spotify error 22 persists, and you can’t access your music, your Windows or Mac machine’s firewall may have blocked the app’s access to the internet. Your firewall usually does this for suspicious connections, but it’s possible the firewall has produced a false-positive report this time.

In this case, temporarily turn off your computer’s firewall and see if that lets Spotify work.

On Windows 11 and 10

1. Access the Start menu, find Windows Security, and launch the app.
2. Select Firewall & network protection in the app.
3. Choose the network that says (active).
4. Turn off the Microsoft Defender Firewall toggle.

5. Select Yes in the User Account Control prompt.
6. Launch Spotify and see if your error is resolved.

On macOS

1. Select the Apple logo in your Mac’s top-left corner and choose System Settings.
2. Select Network in the left sidebar.
3. Choose Firewall.
4. Turn off the Firewall toggle to disable the feature.
5. Open Spotify and see if your issue is fixed.

3. Clear Your Spotify App Cache

Spotify creates and stores various temporary files on your computer to speed up your app experience. Sometimes, this cached data becomes corrupted, making the app malfunction in many ways. Your access point error 22 may be the result of a bad Spotify cache.

In this case, clear your app’s cache files to resolve your issue. Deleting the cache doesn’t delete your account data in the app.

1. Open Spotify on your Windows or Mac computer.
2. Select your profile picture in the top-right corner and choose Settings.
3. Scroll down the page to the Storage section.
4. Choose Clear cache next to Cache to delete the app’s cached data.

5. Close Spotify and relaunch the app.

4. Log Out and Back Into Your Account in Spotify

If Spotify still doesn’t work and displays an access point error 22, your login session in the app may have a problem. The app may be facing issues authenticating your account details with the platform’s servers, resulting in an error message.

In this case, sign out and back into your account to possibly fix your issue. You’ll have to enter your Spotify username and password to log back in, so keep those details handy.

1. Launch Spotify on your computer.
2. Select your profile icon in the top-right corner and choose Log out.

3. Close and relaunch your Spotify app.
4. Sign back into your account in the app.

5. Uninstall and Reinstall Spotify

If you still can’t get Spotify to work, your app’s core files might be corrupted. Such corruption makes the app’s many features unusable, as those features rely on the files that are now corrupted.

If this is the case with your app, remove and reinstall your app on your Windows or Mac computer to resolve your issue. Doing this deletes the app’s faulty files and adds working files to your computer, resolving your issue.

On Windows 11

1. Open Settings by pressing Windows + I.
2. Select Apps > Installed apps in Settings.
3. Choose the three dots next to Spotify on the list and select Uninstall.

4. Select Uninstall in the prompt.
5. Launch the Spotify website, download the app, and install the app on your computer.

On Windows 10

1. Launch Settings by pressing Windows + I.
2. Choose Apps in Settings.
3. Find Spotify on the app list, select the app, and choose Uninstall.

4. Select Uninstall in the prompt.
5. Install Spotify by heading to the Spotify site, downloading the app, and running the downloaded file.

On macOS

1. Open a Finder window on your Mac.
2. Select Applications in the left sidebar.
3. Find Spotify, right-click the app, and choose Move to Trash.
4. Download and install a fresh copy of Spotify on your Mac.

6. Download Spotify From the Microsoft Store

If you’re a Windows user and your downloaded Spotify app doesn’t work, use the Spotify app available in the official Microsoft Store. It’s worth trying this app version when the one obtained from the platform’s official website doesn’t work.

1. Open your PC’s Start menu, find Microsoft Store, and select that item in the search results.
2. Select the search box at the top, type Spotify, and press Enter.
3. Choose Install in Spotify’s app card to download and install the app on your PC.

4. Launch the newly installed Spotify app.

7. Use Spotify in Your Desktop Web Browser

If your Spotify app refuses to work, and you want to listen to your music, use the platform’s web player in your web browser. Spotify has a website where you can find and play your music, much like how you do in the desktop app.

1. Launch a web browser on your computer and open Spotify Web Player.
2. Select Log in in the site’s top-right corner and sign in to your Spotify account.

3. Find and play your favorite music.

Troubleshooting Spotify Error Code 22 on Windows and Mac

Spotify’s access point 22 error usually appears when your app version is outdated. You can fix the issue by updating the app, disabling your firewall, and making a few other changes to your system.

Once you’ve resolved the issue, Spotify will let you access all your playlists and music tracks, allowing you to resume your music sessions. Happy listening!

The post Spotify Error Code Access Point 22: 7 Ways to Fix It first appeared on Online Tech Tips.

You can’t access Twitch and get the above error because your internet connection has stopped working, Twitch is down, your web browser extensions are interfering, your browser cache is corrupted, and more.

1. Check Your Internet Connection

When you experience issues using an online service like Twitch, your internet connection is the first thing to check and fix. Your connection may have stopped working, causing Twitch not to load in your web browser.

Check your internet connection by opening a new tab in your web browser and launching a site. If your site opens, your internet connection is working. If your site fails to launch, your link has problems.

You can try various methods to resolve your internet problems, like rebooting your router, rejoining your Wi-Fi network, or contacting your internet service provider (ISP).

2. Refresh Your Twitch Web Page

After you’ve confirmed your internet connection is working, reload the Twitch site in your web browser to see if that fixes your issue. The Twitch site or your web browser may have a minor problem, which you can resolve by reloading the site.

You can refresh a web page in your web browser by selecting the refresh icon beside the address bar.

When Twitch has reloaded, you should have access to your desired content.

3. Check if Twitch Is Down

If you still get an “Error loading data” message, Twitch’s servers may be facing an outage. Like many other services relying on the internet, Twitch can face downtimes from time to time, making the service unavailable to users.

You can check if Twitch is down using the Twitch Status or the Downdetector site. These sites will tell you if the platform is experiencing issues. If Twitch is indeed down, you’ll have to wait until the platform fixes the issue.

4. Turn Off Your Web Browser’s Ad-Blockers

One of the reasons Twitch fails to load is that you’ve enabled an ad-blocker in your web browser. Many users report facing issues loading Twitch when their ad-blocker extensions were enabled.

You can fix that by disabling your ad-blocker in your web browser before accessing Twitch. You can re-enable the ad-blocker when you aren’t using this site if you want to restrict ads on other sites you visit.

Google Chrome

1. Select Chrome’s three dots in the top-right corner and choose Extensions > Manage Extensions.
2. Turn off all your ad-blocker extensions.

3. Close and reopen Chrome, then launch Twitch.

Mozilla Firefox

1. Open Firefox, select the three horizontal lines in the top-right corner, and choose Add-ons and themes.
2. Disable all your ad-blocker add-ons.

3. Reopen Firefox and launch the Twitch site.

Microsoft Edge

1. Access Edge, select the three dots in the top-right corner, and choose Extensions > Manage extensions.
2. Deactivate all your ad-blocker extensions.

3. Close and relaunch Edge, then open the Twitch site.

5. Clear Your Web Browser’s Cached Content to Resolve Your Twitch Error

Your web browser caches various content to speed up your browsing sessions. Sometimes, your saved cache becomes corrupted, causing issues with your sites. This may be the case with your web browser, causing Twitch not to load.

In this case, you can quickly and easily clear your browser cache to resolve your issue. You don’t lose your saved passwords, bookmarks, or browsing history when you do this.

Google Chrome

1. Open Chrome, select the three dots in the top-right corner, and choose Settings.
2. Select Privacy and security in the left sidebar and Clear browsing data on the right pane.
3. Choose All time from the Time range drop-down menu, enable the Cached images and files option (untick all other options), and select Clear data.

4. Relaunch Chrome when you’ve cleared the cache, then access Twitch.

Mozilla Firefox

1. Launch Firefox, select the three horizontal lines in the top-right corner, and choose History > Clear recent history.
2. Select Everything from the Time range to clear the drop-down menu, enable the Cache option and disable all other options, and choose Clear Now.

3. Quit and relaunch Firefox, then open Twitch.

Microsoft Edge

1. Open Edge, select the three dots in the top-right corner, choose History, and select the trash can icon.
2. Choose All time from the Time range drop-down menu, enable the Cached images and files option (disable all other options), and select Clear now.

3. Close and reopen Edge, then launch the Twitch site.

6. Fix Twitch Error by Enabling or Disabling Your VPN Service

Sometimes, you can’t access Twitch because the platform may have put restrictions on your IP address. This can happen whether you use a VPN or not.

If you’re currently using a VPN, turn off your VPN service and see if that lets you access Twitch. If the site opens, but you wish to continue using your VPN, choose another location in your app or get a new VPN app.

If you aren’t using a VPN, Twitch may have imposed restrictions on your current IP address. In this case, use a VPN app to hide your IP address from Twitch and bypass the platform’s restrictions.

7. Use an Alternate Way to Access Twitch

If you can’t access Twitch on your desktop no matter what, use an alternate way to access the platform’s content. When Twitch’s desktop site fails to load, use the platform’s app on your iPhone or Android device to access your desired content.

Twitch’s mobile app gives you access to the same content as the platform’s desktop site.

Get Around Twitch’s “Error loading data” Issue Using Various Ways

Twitch’s “Error loading data” is an annoying error that keeps you from accessing your favorite content on the platform. Since many items can cause this issue, you likely have to follow multiple troubleshooting tips before your issue is resolved.

Our guide above walks you through various ways to fix this error on Twitch and get access to the content you want to watch. Happy watching your favorite content!

The post 7 Ways to Fix Twitch’s “Error loading data” Issue first appeared on Online Tech Tips.

Some reasons you can’t access an Instagram Story are that the user has deleted the Story, the Story is expired, Instagram is down, your Instagram app has a minor glitch, you’ve muted the user’s Stories, and more.

Reason 1: The User Has Deleted Their Instagram Story

The most common reason you get a “This story is unavailable” error is that the Story you want to watch is deleted. The Story creator may have decided to remove the Story from their profile, preventing users’ access to that item.

The reason you can still see the Story’s thumbnail in your Instagram app is that your app has cached that content. However, you can’t access the actual Story as the user has removed it from their account.

In this case, there’s no way to access the Story unless you reach out to the Story creator and ask them to send you the Story contents.

Reason 2: The Instagram Story Is Expired

Another possible reason you can’t see a Story is that your chosen Story is expired. As you may already know, Instagram Stories expire 24 hours after they’re posted. When this time period has elapsed, the app removes the Story contents.

If the user has saved the Story elsewhere, you can ask the user to send you the Story’s contents.

Reason 3: Instagram Servers Are Down

One reason you may get a “This story is unavailable” error is that Instagram is down. The platform’s servers may be experiencing an outage, making the content unavailable to all Instagram users.

In this case, you can head to the Instagram page on the Downdetector site to check if the platform is indeed down. This site collects outage reports from users and lets you know if a site is experiencing problems.

If the site tells you that Instagram is down, you don’t have any option but to wait until the platform restores the functionality. When that happens, you can access your chosen Story.

Reason 4: Your Instagram App Has a Glitch

Sometimes, the issue isn’t on Instagram’s end but on your end. Your Instagram app may be experiencing minor issues, preventing you from watching your Stories. These app issues aren’t uncommon, and there are a few easy ways to fix these app problems.

One basic fix you can apply is to force stop and reopen the Instagram app on your phone. Doing so turns off and reloads all the app features, fixing many minor problems. If that doesn’t resolve your issue, give your iPhone or Android phone a reboot to fix your phone’s minor problems.

Another fix Android users can use is to clear the app cache, which helps fix many issues. You can do this by heading into Settings > Apps > App management > Instagram > Storage usage and tapping Clear cache. You don’t lose your account data when you do this.

Reason 5: You Have Muted the User’s Stories

Muting someone’s Stories ensures you don’t see that user’s Stories in the top bar of your Instagram app. While muting doesn’t directly affect your ability to access Stories, it’s worth unmuting the user whose Stories you can’t watch to possibly fix your issue.

1. Open Instagram on your phone and access the profile page of the user whose Stories don’t load.
2. Select Following on the profile page.
3. Choose Mute in the menu.
4. Toggle off the Stories option to unmute the user’s Stories.

Reason 6: Instagram Has Removed the Story So You See a “This Story Is Unavailable Instagram” Error

One reason you can’t access a Story is that Instagram has removed that particular Story. While this happens rarely, Instagram is known to take action when a Story or another content type goes against the platform’s community guidelines. The Story you’re trying to watch may have violated Instagram’s guidelines, forcing the platform to remove the Story.

In this case, you can’t do anything to get access to the Story. If you know the Story creator, you can get in touch with them and ask to see the Story’s contents.

Reason 7: The User Has Made Their Instagram Account Private

When a user makes their Instagram account Private, you can’t access any content on that user’s profile, including their Stories. Only the users who follow that particular account can access that account’s contents, like Stories, when the Private account feature is enabled.

If you don’t follow the user whose Stories you want and that user account is Private, that may be why you can’t access your Story. The user may have made their account Private right after your Instagram app loaded that user’s Story.

In this case, access the user’s profile page and follow the account. Once the account owner accepts your follow request, you can view that user’s content, including their Stories.

Reason 8: The User Has Blocked You on Instagram

If you continue to get a “This story is unavailable” error, it may be because the Story creator has blocked your account on the platform. The user may have blocked you after your Instagram app loaded their Story. This is the reason you see the Story thumbnail but can’t access the Story contents.

When someone blocks you on Instagram, you can’t access their Stories, photos, Reels, or other content. You can’t even access that user’s profile, and that profile won’t appear in Instagram search, either.

In this case, if you think the user has made a mistake, you can reach out to the user via other mediums and ask them to unblock you on Instagram.

Reason 9: The Instagram Account Is Deactivated or Deleted

The last possible reason you can’t see a Story is that that user has deactivated or deleted their Instagram account. This action may have happened after your app loaded the Story.

In this case, you can’t do anything on your end to watch the Story. You can try to contact the user on other platforms and ask about their Instagram account status. However, note that someone deactivates or deletes their account for a reason.

Troubleshooting Instagram’s “This Story Is No Longer Available” Error

There are several reasons you can’t access someone’s Story on Instagram. As explained above, Instagram may have taken action against the Story, the Story creator may have deleted the item, and so on.

The above guide explains various reasons you get a “This story is unavailable” error and what you can do in each scenario on this platform. We hope this answers your question as to why you can’t view a Story.

The post Why Does Instagram Say “This story is unavailable”? first appeared on Online Tech Tips.